Customer reviews from bosch-home.com
Bosch - 500 Series 21 Cu. Ft. Bottom-Freezer French Door Counter-Depth Smart Refrigerator with External Water and Ice - Black Stainless Steel
Average customer rating
3.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Bosch - 500 Series 21 Cu. Ft. Bottom-Freezer French Door Counter-Depth Smart Refrigerator with External Water and Ice - Black Stainless Steel
Customer Rating
5
Meet all expectations
on November 12, 2025
Posted by: JoeTo
[This review was collected as part of a promotion.] I replaced an LG with the new Bosch, and it's so worth the upgrade. The finer details of the new unit stand out, and the manufacturing is so much better.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Disappointing Purchase
on November 25, 2025
Posted by: Chris
We bought our Bosch refrigerator in September of 2021. We are having issues with the ice maker again. The first time we had the motor replaced and that seemed to work for a while. We are now faced with having to replace the entire ice maker. We went with Bosch and paid a little more than we wanted to because we believed they made quality applicances. Having ice maker issues 2x in 4 years has changed our minds.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 1, 2025
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com