Customer reviews from bosch-home.com
Bosch - 500 Series 21.6 Cu. Ft. French Door Bottom Freezer Door Counter-Depth Smart Refrigerator - Black Stainless Steel
Average customer rating
4.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Bosch - 500 Series 21.6 Cu. Ft. French Door Bottom Freezer Door Counter-Depth Smart Refrigerator - Black Stainless Steel
Customer Rating
5
Meet all expectations
on November 12, 2025
Posted by: JoeTo
[This review was collected as part of a promotion.] I replaced an LG with the new Bosch, and it's so worth the upgrade. The finer details of the new unit stand out, and the manufacturing is so much better.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Disappointing Purchase
on November 25, 2025
Posted by: Chris
We bought our Bosch refrigerator in September of 2021. We are having issues with the ice maker again. The first time we had the motor replaced and that seemed to work for a while. We are now faced with having to replace the entire ice maker. We went with Bosch and paid a little more than we wanted to because we believed they made quality applicances. Having ice maker issues 2x in 4 years has changed our minds.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 1, 2025
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Well designed storage
on January 17, 2026
Posted by: Mike
[This review was collected as part of a promotion.] Fridge looks great and the interior storage is well designed. We switched to a counter-depth and were surprised that everything still fits. We use a lot of ice and followed the suggestion in the video to get an extra container for it in the freezer and have had no issues. The black stainless looks great but the only caveat is that it is not the same shade of black as other Bosch appliances that are advertised as the same color. The fridge is darker than the range.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
New Refrigerator
on January 23, 2026
Posted by: AnnM
[This review was collected as part of a promotion.] Very happy with my new refrigerator. Love the space and the inside lighting. One minor negative is that it is noisier than my old one which was 25+ years old!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com