Customer Reviews for GE Profile - 30" Built-In Electric Convection Double Wall Oven with Microwave and No Preheat Air Fry - Stainless Steel
Customer Rating
1
Can’t get help with new defective oven
on July 30, 2026
Posted by: Upset in Arkansas
My brand new oven/micro wave is making an odd noise when not in use…it has never been used. Just install in my new kitchen. It is making a clicking noise until you open the microwave door. Can’t get anyone at GE to call me someone can come look at it…. Not happy
Response from geappliances.comBy Adrian, GE_Appliances, July 31, 2026
We would like to assist you with this combination oven. We recommend scheduling service with our Bodewell technicians to ensure that your appliance is operating as normal. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
We have not yet tried all the numerous features this oven provides, partially because it is taking us time to read and apply all the instructions and partially because it is summer so we BBQ a great deal. We find it preheats fairly quickly which is convenient. Baking has also proved effective and true to temperature readings. Broiling is also easy to use and prepares steaks beautifully. We are looking forward to trying the other cooking modes. The easy-touch settings are handy and easy to implement.
So far so good! Looks great in my remodeled kitchen with all new appliances, countertops, backsplash, sink, etc.. Love the Air Fry and other options available
Oven and microwave require numerous button pushes to perform simple tasks. Equally frustrating is how slow or unresponsive the touch panel buttons are to use. The design team for this oven never cooked a day in their lives.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, May 7, 2026
Some cooking functions do require more extensive use of the controls. We recommend reviewing the online Owner's Manual to get the most from your double oven with Advantium -- https://images.salsify.com/image/upload/s--hhs8WLN6--/qv79wmbnd8dxezw6tame.pdf. If the responsiveness of the controls becomes a greater issue, please call our service team- Bodewell at 1-833-426-3393 to have your unit evaluated and repaired as needed.
The oven works well after 2 weeks of use. However, why in the world would your engineers make us constantly confirm choices like “STOP” when trying to shut off the microwave or timers. Highly unnecessary and a waste of time. I should be able to access the settings in one-click, not 3. The timers shouldn’t minimize when cooking. The software needs work to simplify cooking/using the oven and microwave.
Response from geappliances.comBy Don, GE_Appliances, April 6, 2026
To stop cooking on this model, you will have to press Stop and this can't be changed. We will pass your feedback on this setting along to our product team for review.
I love this microwave oven combo but... It is LOUD. The oven is fairly silent when in use but the microave has a fan that is loud and goes on at least 5 minutes after use. When I inquired it was told this is normal to cool off the MW. Even just melting butter the fan stays on loud. If you have a TV in the room you will have to turn up the volume as the MW is unusally loud.
GE needs to produce more training/instructional videos on how to use the Advantium oven. I could only find limited resources and most were more an advertisement that how to use the machine. Thank you.
Response from geappliances.comBy Vikki, Haier_Appliances, February 13, 2026
Enjoy these great Advantium recipes - https://www.geappliances.com/ge/cooking/advantium-recipes.htm