Customer reviews from gelighting
Cync - Outdoor Battery Smart Camera - Black
Average customer rating
4.2
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
41
4 Stars
11
3 Stars
6
2 Stars
1
1 Star
6
87%of customers recommend this product.
(
54 out of
62)
Customer Reviews for Cync - Outdoor Battery Smart Camera - Black
Customer Rating
1
Horrible- don’t waste your money.
on May 19, 2025
Posted by: Disappointed Customer
from Macon GA
Gender:Female
I purchased this camera last week and it’s not living up to its full potential. The app is slow and the video rarely loads. It sends me a notification that there’s motion but it doesn’t record the video. I purchased space on the Cloud but obviously it was a waste of money. I checked my wifi and it’s strongish (85%) where it’s located. Tried to reach out for assistance with no support.
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
5
Great quality camera!!
on October 2, 2023
Posted by: Cc4525
from Holden , Missouri
Gender:Female
[This review was collected as part of a promotion.] This is perfect for our needs at home on the front area of the house!! We use it in addition to anoter few we have out back and sides of our house. The setup was super fast and simple, and the app is so user friendly!! The image i am attaching is the camera at nigjt so you can see how clear it looks where ots placed. We live in a rural area so keep in minds its VERY dark ouside because we dont have the normal streetlights or city lights around. Im so happy with this. You can place it just about anywhere u get a wifi sognal and its rechargeable ( long lasting battery as well). You can hear sounds very clear and also can speak from your app and that also os crystal clear. I definitely recommend this camera!!
Written by a customer while visiting gelighting
Customer Rating
4
works
on October 21, 2023
Posted by: delairv
Gender:Female
[This review was collected as part of a promotion.] Yes it works and it even comes with its own rechargeable battery. It comes with everything you need to set it up and get it going. It comes with its own charging cord and magnetic mount. It works but i have to have it kind of close to the house so it works properly. I can things clearly from my phone thru the app. You will have to download an app to your phone or computer to be able to use this outdoor camera.
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
1
Horrible, don't buy. Useless.
on November 3, 2025
Posted by: Dontbuyge
Horrible, I bought 2 battery ones thinking the 50% sale of deal was a great discount but little did I know that they always have this "sale". The tell should have been when I couldn't find 1 youtube review on these. I charged and connected, these are so spotty, even when it is near the wifi, it still doesn't catch most motions, even when set on high. It also, has no way to turn off, if I don't want them to record during the day or if I wanted to store them, you have to pull out the battery. Even more stupid is the schedule, I want to only record at night but it won't let you set a schedule from night to following day, it reads as error. you can only set a schedule for morning to night in same day. I don't need these to record during the day, I wanted to record at night when I am sleeping so these are not only junk and poorly made, poor connectivity, poor interface, these also don't do the one job even decently that they are suppose to do which is record.
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
1
Not recommended
on February 15, 2026
Posted by: ACFLS
from South Carolina
The worst camera ever. It would be great if when you open the app to see your live feed that it didn’t take 15 minutes to connect! We even put I wifi extender in our garage to boost connectivity. Did not help at all. The real time playback works, ONCE YOU CAN GET AN IMAGE TO SHOW UP ON THE APP. It should not take 10 to 15 minutes to load the camera. I have the newest iPhone a long with what I previously stated, WiFi extender not more than 20 ft from camera along with a hi speed business wifi account. It’s not my wifi. It’s the camera software. Too slow to be of any use on demand.
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
5
Good camera for peace of mind
on March 23, 2022
Posted by: ajt296
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] I set up the Cync Outdoor Wired Smart Camera to monitor a second home that sits empty a lot of the time. I like that this camera does not require a separate hub and can operate by itself, but has the option to add additional cameras if I need to. I have it set up to get alerts on my phone when there is motion detected. I can even talk though the app if needed. I use it most to monitor for package deliveries and suspicious activity, so that I can alert someone local to check it out. The set up was easy but it is dependent on there being a plug. The cord is long, but for aesthetic purposes I like to have a plug close by. The video quality, sound, and app are good enough for my purposes. Note that video storage does require a cloud subscription or purchasing a video card. Overall I am happy with the peace of mind that the Cync offers me.
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
3
Good Outdoor Solution
on March 31, 2022
Posted by: parker630
[This review was collected as part of a promotion.] Product is what you would expect, a decent picture for an outside camera. Setup is fairly easy and integrates easily with Alexa. I knew getting it that it is wired, so there are limitations of where you can place the item, however you do not have to worry about replacing batteries. Overall a decent outdoor camera.
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
5
So easy to set up!
on October 1, 2023
Posted by: lesacap1262
from Columbus, OH
Gender:Female
[This review was collected as part of a promotion.] First off, I loved this needed no wiring! Has such easy installation instructions and some excellent features! The best is that this has night vision! The unit itself is small & easy to handle & it comes with everything you need to install & use, just need an SD card! Once charged just install the bracket and slide the camera into it! You can remove easily to recharge as needed! It works on wifi & with the Cync app. Love the added security with mobile alerts, motion detection & night vision!
I would recommend this to a friend!
Written by a customer while visiting gelighting