Customer reviews from us.braun.com
Braun Silk-épil 7 Epilator, Wet and Dry, Wide Head, Includes Shaver Head and Trimmer Comb - White/Grey/Silver
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
25
4 Stars
14
3 Stars
6
2 Stars
1
1 Star
0
Customer Reviews for Braun Silk-épil 7 Epilator, Wet and Dry, Wide Head, Includes Shaver Head and Trimmer Comb - White/Grey/Silver
Customer Rating
2
Unfortunate amounts of hair breakage
on August 8, 2024
Posted by: jackpot_the_giant_ki
[This review was collected as part of a promotion.] I really wanted to like this, but it just doesn't stack up to other epilators I've used in the past. I used it dry (I don't really see the appeal of using it wet) and it took multiple passes to catch the majority of hair. And by "multiple" I mean 5 or more, and then even more than that to catch stray patches. Unfortunately, even with multiple passes, a lot of the hair broke rather than being pulled out, so I have this harsh stubble on my legs in addition to red bumps and irritation from the hair removal (despite using cream meant for post epilation). I will say that the battery life was decent, and lasted through the many passes needed for both my legs.
Response from influenster.comBy Customer Care, August 9, 2024
Thanks for leaving your review, jackpot_the_giant_ki. Our products are quality-tested many times to ensure a smooth, comfortable epilating experience, so we're very sorry you weren't satisfied with the performance of your Braun Silk-epil 7. Please know that it's normal during epilation that some hairs will break off rather than get pulled out at the root. Here are a few suggestions to get optimal results:
> Check to make sure the epilator is fully charged (if rechargeable) or plugged in properly.
> Hold the epilator at a 90 degree angle as you epilate. This will help the tweezers grab the hair closer to the root.
> Pay attention to how much pressure you're applying. There's no need to apply a lot of pressure.
> Be careful not to epilate too fast. Allow the tweezers time to grab the hairs.
Because safety is our number one priority, and based on what you've shared, we do recommend discontinuing further use of this device and ask that you give us a call at (800) 272-8611. We hope to gather additional product information and be able to better help you!
> Check to make sure the epilator is fully charged (if rechargeable) or plugged in properly.
> Hold the epilator at a 90 degree angle as you epilate. This will help the tweezers grab the hair closer to the root.
> Pay attention to how much pressure you're applying. There's no need to apply a lot of pressure.
> Be careful not to epilate too fast. Allow the tweezers time to grab the hairs.
Because safety is our number one priority, and based on what you've shared, we do recommend discontinuing further use of this device and ask that you give us a call at (800) 272-8611. We hope to gather additional product information and be able to better help you!
Written by a customer while visiting influenster.com
Customer Rating
5
Why did I wait so long?
on August 8, 2024
Posted by: coreytw
[This review was collected as part of a promotion.] I’ve been interested in this product for years but was worried most of my body hair was too light and thin for it to be effective - I was wrong! I was very impressed with how this epilator was able to remove even my thinnest, lightest, most sensitive hair. I especially enjoyed how silky smooth it left my arms which are more fuzzy than hairy. Im several weeks post my first session and am very surprised by how little regrowth I have at this point!
While it is not silent, I had no issues with the noise it creates. I’ve attached a video showing both the low and high settings. The package includes several attachments and a charger. One quick charge has lasted me weeks and I would not be worried to put it in its cute case and bring it on trip.
Overall happy with this product! It was less uncomfortable than I expected and performed better on even my finest hair than I expected!
Written by a customer while visiting influenster.com
Customer Rating
3
A standard epilator (painful but effective)
on August 8, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Comes with multiple different heads for different uses. I used it in the shower. On a pain scale I would give it a 6/10 (so definitely hurts but its an epilator so what do you expect). It ripped the hair out at the root and left the area pretty smooth.
Response from influenster.comBy Customer Care, August 9, 2024
Thanks, Anonymous, for leaving your review on the Braun Silk-épil 7 SE7-041. We're glad to hear it performed effectively, but very sorry that it was a painful experience. Consumer safety is our top priority here at Braun, and all our products are tested many times to be safe when used as directed, so we'll be sharing your report with our Safety Team. We recommend discontinuing further use of this device and ask that you call us at (800) 272-8611. We'd like to gather additional product information and be able to better help you.
For awareness, since the epilator removes hair from the follicle, there's bound to be some discomfort. If this is the first time you're using an epilator, or it has been a while since you’ve epilated, we suggest shaving your longer hairs first. After 1 or 2 weeks, the re-growth of short hairs will be much easier to epilate. And make sure to epilate slowly. It should take about 15 minutes to do each leg.
-The Braun Team
For awareness, since the epilator removes hair from the follicle, there's bound to be some discomfort. If this is the first time you're using an epilator, or it has been a while since you’ve epilated, we suggest shaving your longer hairs first. After 1 or 2 weeks, the re-growth of short hairs will be much easier to epilate. And make sure to epilate slowly. It should take about 15 minutes to do each leg.
-The Braun Team
Written by a customer while visiting influenster.com
Customer Rating
3
Nice new tool!
on August 8, 2024
Posted by: abigaill172
[This review was collected as part of a promotion.] Was difficult to figure out at first but one i used it, It was good! Used it on my legs and definitely noticed a difference over shaving. Will need to grow more hair to try it out but it’s definitely perfect for an everything shower type of day!
Response from influenster.comBy Customer Care, August 9, 2024
We're so glad that you're getting used to the device and that it's perfect for your routine! Based on your three out of five star review rating, if there's anything this device could do better, we'd love to hear your thoughts and share them with our team. Please call us at 800-272-8611.
Written by a customer while visiting influenster.com
Customer Rating
5
Effective and easy
on August 10, 2024
Posted by: hafsam04
[This review was collected as part of a promotion.] I love love love this product. This item was generously sent over to me to try out and I honestly think it’s a great substitution for shaving. All you need to do is charge it up for 20 minutes and you’re all set. It’s small and it fits in a carrier bag perfectly for travel. Only thing is it’s a bit loud and when removing hair it feels like pinching but for the result I feel like it’s worth it. You get three to four weeks no hair. It works just as good as waxing.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing electric razor!
on August 12, 2024
Posted by: hannahh656
[This review was collected as part of a promotion.] I love this product! I love the design of this product, I never had an electric razor but I will never be using a regular one again! This is something you definitely need! The battery life is super amazing!
Written by a customer while visiting influenster.com
Customer Rating
4
Good!
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve only used this once so far, but it worked pretty well! It leaves behind a smooth finish but it hurts a little in the beginning, or rather it tickles a little. Overall, it is a good product that is definitely effective and the battery lasts for quite a long time!
Written by a customer while visiting influenster.com
Customer Rating
4
Great!
on August 13, 2024
Posted by: shadiamonl
[This review was collected as part of a promotion.] Silk-épil products are well-regarded for providing long-lasting results and are a popular choice for those looking for an alternative to traditional shaving. These devices are designed for both epilation and shaving, providing a smooth finish while minimizing irritation. This device provided a very clean shave, would highly recommend!
Written by a customer while visiting influenster.com