Customer reviews from Peak Design
Peak Design - Outdoor Backpack 45L - Eclipse
Average customer rating
4.3
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
165
4 Stars
55
3 Stars
25
2 Stars
11
1 Star
10
87%of customers recommend this product.
(
196 out of
226)
Customer Reviews for Peak Design - Outdoor Backpack 45L - Eclipse
Customer Rating
1
Huge disappointment!
on November 1, 2024
Posted by: 4foster
from Essex, UK
My new Outdoor Backpack with camera cube arrived today and what a disappointment.
It took me a full 15 minutes to work out how to open the thing and I still can't work out how to fit the camera cube inside. I searched the website in vain for a video but there's nothing up yet.
I just can't work out what it does! There are straps everywhere and pockets but no easy way to access anything. If I do manage to get the camera cube in it, there will be no room for anything else. Not even the smallest of the ultralight packing cubes that I bought with it.
I already have an everyday backpack and a travel backpack and I hoped that this retirement gift to myself would replace them both. No chance!
It took me a full 15 minutes to work out how to open the thing and I still can't work out how to fit the camera cube inside. I searched the website in vain for a video but there's nothing up yet.
I just can't work out what it does! There are straps everywhere and pockets but no easy way to access anything. If I do manage to get the camera cube in it, there will be no room for anything else. Not even the smallest of the ultralight packing cubes that I bought with it.
I already have an everyday backpack and a travel backpack and I hoped that this retirement gift to myself would replace them both. No chance!
No, I would not recommend this to a friend.
Response from Peak DesignBy Erica, Customer Service, November 12, 2024
Hey there! Thanks for taking the time to leave a review and for the feedback. We think the video our team put together, linked below, will help answer some of the questions and shed some light on any confusion you're encountering with the bag. New design innovations can be head-scratching to familiarize oneself with. We hope this video can help you navigate around the bag's features and compartments! https://youtu.be/n6w0kB8nyJo?si=pJLuX0y93HgJsyEd
Written by a customer while visiting Peak Design
Customer Rating
5
Great features
on October 25, 2024
Posted by: Owen
from Poland
First trip down, very very happy - if I lost the bag I would buy it again , that’s the best review I can offer
I would recommend this to a friend!
Written by a customer while visiting Peak Design