Customer Reviews for WORX - WA4072 Deluxe Cleaning Kit for Hydroshot - Black
Customer Rating
1
Unable to Connect to Hydroshot
on March 23, 2023
Posted by: RSwann
from DECHERD TN
Gender:Female
[This review was collected as part of a promotion.] These will not connect to the hydroshot! They are worthless if I can’t get them connected. Yes I read the directions and tried numerous times to connect them but they failed. Not happy at all
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, March 27, 2023
Hello there! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. Please check your email, as I have emailed you offline regarding this matter. Thank you for choosing WORX tools.
As I said in my review of the Hydro-Shot that I purchased along with this cleaning kit, there is a flaw ( in my opinion ) in the design of one particular item in the kit, the pivoting quick-connect adapter. As I said in the other review I bought these items primarily to help clean the bottom of my small boat as it sits on the trailer after a day of fishing.This requires that I put the pivoting adapter on the wand and then put the 5-1 sprayer head on the adapter. On the nipple of the 5-1 unit there is a protrusion ( I'll call it a "key") that fits into a slot in both the wand and the adapter. This prevents turning of the 5-1 head. Unfortunately there is no key on the nipple of the adapter so when I put the spray head on the adapter and mount it all to the wand and pivot the adapter to spray "up" the whole part falls to the right or left on it's own as the weight of the spray head overcomes any friction that may be in the connection ! So my idea of a "flaw" is that the nipple on the pivoting quick-connect adapter should have the protrusion that I have called a "key" on it just like the key on the 5-1 spray head. I had serious thoughts of returning ALL the hardware, but except for the "flaw" it is a great tool. To do what I needed to do with the Hydro-Shot I coated the nipple with a coat of high strength, slow cure epoxy that I use to coat the windings on the fishing rods that I have built. That little bit of increase in the nipple's dia. is enough to make it usable. This is not a great solution, and I am sure that I will have to renew that coating as time goes on. I am also sure that now that I have told of my modification I probably have voided any warranty on both the pivoting adapter and the wand but it was either do what I did or return everything to you. Thanks for taking the time to hear me out.
[This review was collected as part of a promotion.] Not needed but it is nice to have some accessories. It makes more fun to use it like gadget.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, June 14, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. We are glad you are enjoying your tool. Thank you for choosing WORX!
Brush works great. Perfect compliment to the Hydroshot
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 27, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] so many cleaning jobs done and many more ideas for these tools
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Deluxe Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!
I bought because I have mold on the back of my hose, it work well with the product I used.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Deluxe Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!