Customer reviews from frigidaire.ca
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
36
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
2
91%of customers recommend this product.
(
53 out of
58)
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Excelent appliance
on April 13, 2025
Posted by: pgalan
We bought this refrigerator to replace our 25 years old Maytag one. And it's a day and night difference. This Frigidaire product is meticulously designed and manufactured. Now I wish to be durable as well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
No way to open the door + Gurgle noise
on October 15, 2024
Posted by: Greeen1
The Frigidaire Gallery refrigerator has a lot of good features, but a few significant drawbacks that are hard to overlook. On the positive side, the inside of the fridge is quite spacious and well-designed. There’s plenty of room for organizing food, and it feels like everything is easy to reach and access. However, the freezer layout could definitely be improved. The current design doesn’t make the best use of the space available. A removable divider would make a big difference, allowing more flexibility and better storage options.
One of my main frustrations with this fridge is the noise. It produces a noticeable gurgling sound that can get pretty annoying, especially in a quiet kitchen. Another issue is opening the fridge, while I like the fact that there’s no external handle sticking out, it’s surprisingly difficult to open as they didn't design any grooves on the side of the door. There's a groove at the top of the door, but it’s useless unless you're tall enough to reach it comfortably. For shorter users, there’s no easy way to get a grip on the door.
I have only had the fridge for a few weeks, but the usability and noise issues detract from what could be a much better experience. If these specific concerns don’t bother you, it could be reasonable choice.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 16, 2024
Hello there. We appreciate you stopping by to share your feedback on your refrigerator. We understand that some sounds coming from your refrigerator can take some getting used to. We also acknowledge that some of the designs fell short of your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
All good
on February 19, 2025
Posted by: Tiggs
Love the clean lines inside and out.
Nice and quiet.
Nice and quiet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Pretty good
on January 8, 2025
Posted by: eastcoaster
Things that are not the best: extremely large ice maker located in the freezer that takes up 1/4 of total freezer space... seems excessive. I wish that the fridge's three levels could be spaced out a bit more evenly. There's not quite enough options/space to have three truly accessible shelves in the fridge. I wish there was a butter dish on the side door. You have to reset the temp of the fridge when the power goes out - which is a bit worrisome. Esp where we live in a windy area where the power goes out often enough. Otherwise, nice fridge!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice Simple Fridge, with a few extra perks
on January 11, 2025
Posted by: theJames
Bought this fridge, it’s really nice… the light is nice a bright, the icemaker feature is nice… I just wish it kept the water cooler, and i wish the shelves had more adjustments
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome fridge
on January 11, 2025
Posted by: Jakey123
Upgraded to this fridge about a month ago and absolutely love it! Great layout and lots of storage for it's size. Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Very disappointed in this model
on January 15, 2025
Posted by: D902
We bought this a month ago, I've thrown out peppers, carrots, onions, the vegetables will not keep in the crisper.
There is no door handle, so the side of the fridge is always dirty. The door does not close
easily, you must make sure the door did close.
The plastic shelving in the fridge is very thin & cheap.
Very disappointed in the quality of this fridge.
easily, you must make sure the door did close.
The plastic shelving in the fridge is very thin & cheap.
Very disappointed in the quality of this fridge.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, January 16, 2025
Thank you for reaching out and sharing your concerns. We’re truly sorry to hear about the issues you’ve encountered with your fridge. The problems with the crisper, door seal, and overall quality are understandably frustrating.
We recommend checking the door seal to ensure it is fully intact, as a compromised seal can affect the cooling and door closure. For the crisper, adjusting the humidity controls might help with vegetable storage.
Should you need further assistance, please don’t hesitate to contact us via Live Chat or call 1-800-265-8352, Monday-Friday, 8:30 am-8 pm EDT. We’d be happy to help resolve these concerns.
We recommend checking the door seal to ensure it is fully intact, as a compromised seal can affect the cooling and door closure. For the crisper, adjusting the humidity controls might help with vegetable storage.
Should you need further assistance, please don’t hesitate to contact us via Live Chat or call 1-800-265-8352, Monday-Friday, 8:30 am-8 pm EDT. We’d be happy to help resolve these concerns.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Lots of room for easy viewing what’s on shelves
on January 16, 2025
Posted by: Greenlady
This fridge is the same size as as my old one ,but is so much better for filling with food
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca