Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(513 Reviews)
Rating breakdown 513 reviews
5 Stars
376
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Sleek and bright
on November 27, 2025
Posted by: Teresa Celeste
[This review was collected as part of a promotion.] I love my new refrigerator. It’s just big enough when you open it up. It’s bright and clean looking and you can see everything in your refrigerator. I love the smaller freezer with the icemaker. It’s perfect because I have a standup freezer in my cellar which is practical for my life style.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 28, 2025
Hi, Teresa! Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator fits perfectly in your space, offers bright and clean visibility, and complements your lifestyle with the smaller freezer and icemaker. It’s wonderful to know it’s working so well for you! If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
MY NEW FRIDG
on November 28, 2025
Posted by: DEEDEEB46
[This review was collected as part of a promotion.] I LIKE MY NEW REFRIGERATOR SO FAR..............STILL GETTING USE TO IT AND MOVING ITEMS AROUND ON A DAILY BASIS.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 1, 2025
Hi there. We’re so happy to hear you’re enjoying your new refrigerator! It can take a little time to find the perfect organization, but we’re glad it’s helping you every day. If you ever have questions or need tips, our Customer Care team is available at 1-800-374-4432 or via live chat.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 cu ft standard
on December 1, 2025
Posted by: Tarita
[This review was collected as part of a promotion.] I am very pleased with the appliance.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 3, 2025
Thank you for sharing your feedback, Tarita! We’re delighted to hear that you’re very pleased with your appliance. It’s always our goal to provide products that meet your needs and make daily life easier.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 3, 2025
Posted by: bbbbbbbbbbb
Sometimes the Frig Door is difficult to automatically close. The meat drawer is very cheap. I think it will break as sometimes it get stuck....uggh!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 5, 2025
Hi there. Thank you for sharing your experience with us. We’re sorry to hear you're having trouble with the refrigerator door fully closing at times and that the meat drawer feels flimsy or gets stuck. That’s certainly not the experience we want for our customers.
We’d like to help take a closer look. When you have a moment, please send us a private message with your model and serial number, along with your best contact information. Our team will be happy to review this with you and provide the appropriate support.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We’d like to help take a closer look. When you have a moment, please send us a private message with your model and serial number, along with your best contact information. Our team will be happy to review this with you and provide the appropriate support.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great, but...
on December 4, 2025
Posted by: Pamela317
The icemaker takes up entirely too much space in the freezer, and continuously makes a 3-beeb sound. Nothing in the owners manual explains this. The storage shelves in the door of the fridge are too narrow, and there is no covered compartment for butter.
Otherwise, it
Otherwise, it
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does the job, but...
on December 4, 2025
Posted by: Gknh
[This review was collected as part of a promotion.] I like this refrigerator, however, there are a few design flaws that keep me from giving a 5-star review. There's no dedicated butter compartment, and more important, the drawer handles are made of flimsy plastic, which I expect will break over time. Otherwise, the unit is performing well.
Written by a customer while visiting frigidaire.com
Customer Rating
4
The good and bad
on December 5, 2025
Posted by: Jaybird6969
[This review was collected as part of a promotion.] Inside water in the door is a nice feature. Overall great fridge, upper fridge area is well setup and lower freezer is a bit small with ice bin hard to remove as door does not open enough. Would not recommend for a daily use but basement garage will work fine
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 8, 2025
Hello Jaybird6969! Thank you for sharing your feedback about your Frigidaire fridge. We’re glad to hear you’re enjoying the interior water dispenser and that the upper fridge area meets your needs. We understand your note about the smaller lower freezer and the ice bin being a bit difficult to remove due to limited door clearance. It sounds like this unit works well for your basement garage setup.
If you have any questions or need further assistance, please reach out to Frigidaire customer support via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
If you have any questions or need further assistance, please reach out to Frigidaire customer support via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Upgrade
on December 7, 2025
Posted by: April AG
[This review was collected as part of a promotion.] Upgraded our old refrigerator to a more sleek energy-efficient model. I originally wanted a French door model, but unfortunately it wouldn't fit in our weird little space. I took advantage of the Black Friday sale and opted for the 20 cu. ft. single door and it did not disappoint! I was able to hook up our existing waterline for the ice cube maker and filtered water. There is ample space for all our food, condiments, dairy, and deli items. I especially love the deli drawer for the meats and cheeses and the CrispSeal vegetable ddrawers. Perfect and efficient upgrade!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 9, 2025
Hi April! Thank you so much for sharing your experience! We’re thrilled to hear that your upgrade to the sleek, energy-efficient refrigerator has been such a success. It’s great to know that the Black Friday purchase met your expectations and that you were able to easily hook up the ice and water features.
We’re especially glad you’re enjoying the deli drawer and CrispSeal vegetable drawers — it sounds like the space and organization are working perfectly for all your needs. We truly appreciate you taking the time to share your feedback and hope you continue to enjoy your efficient new refrigerator for years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re especially glad you’re enjoying the deli drawer and CrispSeal vegetable drawers — it sounds like the space and organization are working perfectly for all your needs. We truly appreciate you taking the time to share your feedback and hope you continue to enjoy your efficient new refrigerator for years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com