Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
377
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Nice fridge
on November 18, 2025
Posted by: Mo2010
[This review was collected as part of a promotion.] The fridge has a lot of space for a smaller fridge on the market. I like the water function being inside the fridge and keeps the smudge free exterior open for all the magnets and things my family has.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Fridge
on November 21, 2025
Posted by: MichRe
[This review was collected as part of a promotion.] We're really enjoying this refrigerator. It uses its space very efficiently. It creates ice quickly and quietly. The interior lighting and the see-through crispers are practical and attractive.
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 21, 2025
Hello MichRe!
Thank you for sharing your feedback on your Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator (model GRBN2012AF)! We’re thrilled to hear that you’re enjoying its efficient use of space, fast and quiet ice maker, and practical features like the interior lighting and see-through crispers. We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to make your kitchen experience enjoyable! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator (model GRBN2012AF)! We’re thrilled to hear that you’re enjoying its efficient use of space, fast and quiet ice maker, and practical features like the interior lighting and see-through crispers. We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to make your kitchen experience enjoyable! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
The whole family loves it
on November 22, 2025
Posted by: MiZ1
[This review was collected as part of a promotion.] Even 10 days after it’s been installed. “I Love our new fridge” is still what I often hear when my wife or daughter go past it. It’s spacious, comes with lots of simple convenient options. I only wish it had a little more position options to shuffle the shelves, mainly in the door for convenience. But it’s most definitely excellent as it is.
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 24, 2025
Hello MiZ1!
Thank you for sharing your feedback on your Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator, model GRBN2012AF! We’re delighted to hear that you and your family are loving your new fridge and enjoying its spacious interior and convenient features. We appreciate your suggestion about additional shelf positions, and we’ll be sure to pass this along to our product team. It’s wonderful to know that even after 10 days, your refrigerator is making a positive impact in your home. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator, model GRBN2012AF! We’re delighted to hear that you and your family are loving your new fridge and enjoying its spacious interior and convenient features. We appreciate your suggestion about additional shelf positions, and we’ll be sure to pass this along to our product team. It’s wonderful to know that even after 10 days, your refrigerator is making a positive impact in your home. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding compact refrigerator
on November 22, 2025
Posted by: Rocket Jr
[This review was collected as part of a promotion.] We don't have a very big space for a refrigerator and this refrigerator fit perfectly in the available space we had. The way the refrigerator is designed it has a little more storage than most refrigerators this size.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 25, 2025
Hi Rocket! Thank you for sharing your experience! We’re so glad to hear that your new refrigerator fits perfectly in your space and provides more storage than you expected. It’s wonderful when a product can maximize both space and functionality in your home.
We truly appreciate you choosing Frigidaire and are delighted that your appliance is working so well for you! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you choosing Frigidaire and are delighted that your appliance is working so well for you! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 24, 2025
Posted by: Lp51
[This review was collected as part of a promotion.] Fridge is bigger than my old one. Freezer is smaller.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 25, 2025
Thank you for sharing your feedback! We’re glad to hear that your new fridge provides more space for your fresh food. We understand that it can be an adjustment when the freezer compartment is smaller than what you’re used to, and we appreciate you taking the time to share your observations.
If you have any questions about optimizing your freezer or would like tips on organizing your new refrigerator for maximum efficiency, our team is here to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday from 8:30 AM to 8:00 PM EST.
We’re committed to helping you get the most out of your appliance and ensuring it meets your needs. – Maria
If you have any questions about optimizing your freezer or would like tips on organizing your new refrigerator for maximum efficiency, our team is here to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday from 8:30 AM to 8:00 PM EST.
We’re committed to helping you get the most out of your appliance and ensuring it meets your needs. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 24, 2025
Posted by: Tlr50
[This review was collected as part of a promotion.] Designed well, installed easily and working fantastically. Our kitchen is small and this design works great for us.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 26, 2025
Thank you for sharing your experience! We’re thrilled to hear that your 20 cu. ft. standard-depth bottom freezer refrigerator was easy to install and is working perfectly in your kitchen. It’s wonderful that the design fits your space so well.
We appreciate your feedback and are glad the refrigerator is serving your needs! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
We appreciate your feedback and are glad the refrigerator is serving your needs! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
PERFECT FIT
on November 25, 2025
Posted by: Bob2177
[This review was collected as part of a promotion.] I live in a manufactured home with limited space in the kitchen. I searched many different brands and everything was either too wide or too deep. This Frigidaire was a perfect fit. I have had it for two week now and love how quite it runs. The temperature in both the refrigerator and freezer is even throughout. I highly recommend this model to anyone that has limited space for a top notch refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Seriously
on November 25, 2025
Posted by: Fidget Air
[This review was collected as part of a promotion.] When our 20 year old GE Monogram bottom freezer/fridge began its death rattle we were very worried. I had read enough reviews about GEs general decline that we knew that was not for us. We came across the Frigidaire Gallery bottom freezer and are in refrigeration bliss! We aren't used to the convenience of the ice maker and water in the fridge but we appreciate inside dispenser. It seems like that configuration will add to the reliability of the fridge. This was also a good fit for our tight space. Thanks and great design!
Response from frigidaire.comBy John, Online Outreach Specialist, November 25, 2025
Hi there, our valued customer. Thank you so much for sharing your experience with us! We're thrilled to hear that your Frigidaire Gallery bottom-freezer refrigerator has brought you “refrigeration bliss” and fits perfectly into your space. It’s wonderful to know that the inside water and ice dispenser configuration is adding both convenience and peace of mind. We truly appreciate your kind words about the design—it means a lot to us.
Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com
or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your support.
– John
Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com
or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your support.
– John
Written by a customer while visiting frigidaire.com