Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
379
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
A sturdy fridge
on September 26, 2025
Posted by: Noyce
[This review was collected as part of a promotion.] Needed something that would fit in my older townhouse.
worked great and lots of room after it was set up.
worked great and lots of room after it was set up.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 29, 2025
We’re glad to hear that your new refrigerator fits perfectly in your townhouse and is providing the space you need! It’s wonderful to know that after setup, it’s meeting your expectations for both size and functionality. We appreciate you sharing your positive experience and are delighted that your appliance is making daily life more convenient. If you ever have questions, need tips for maximizing your refrigerator’s features, or require assistance in the future, we encourage you to reach out to us directly. You can connect with one of our representatives through the Live Chat feature at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. Our team will be happy to provide support and ensure your appliance continues to perform reliably. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice over all
on September 27, 2025
Posted by: Denarc
[This review was collected as part of a promotion.] I like the pure air filter system. The shelves seem sturdy enough. I think it would be better to have shelves that could adjust more, as I can only fit taller items on one shelf in the door. My previous refrigerator had more options as the shelves were split. I would prefer having the choice to opt out of the water system and the ice cube maker, since I do not use either and would prefer the extra space. That being said, they don't take up that much space so it was not a deal-breaker. Overall it is a nice refrigerator. It is quiet except for when the ice maker that I don't use kicks in.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great design for difficult size
on September 27, 2025
Posted by: Kathy10536
[This review was collected as part of a promotion.] We are very happy with our new Frigidaire fridge. The interior design makes good use of the limited interior space. The ice maker works well and we enjoy the interior water filter. The exterior cleans up easily. We would recommend this refrigerator to others.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Thoughtful Design
on September 29, 2025
Posted by: Magfreem
[This review was collected as part of a promotion.] We love this refrigerator. We were limited in space and choice but this fridge has
A well thought out design that makes 20 cubic feet seem much larger than it is. Has great features like the 3rd drawer, water bottle filler, and smudge proof finish. We would definitely recommend it to anyone looking for a more compact fridge with a great price.
A well thought out design that makes 20 cubic feet seem much larger than it is. Has great features like the 3rd drawer, water bottle filler, and smudge proof finish. We would definitely recommend it to anyone looking for a more compact fridge with a great price.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 30, 2025
Hi there. We’re delighted to hear how much you’re loving your new refrigerator! It’s great to know the thoughtful design, spacious layout, and features like the third drawer, water bottle filler, and smudge-proof finish are making a difference in your kitchen. Thank you for recommending us — welcome to the Frigidaire family! If you need any assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Replacement
on September 29, 2025
Posted by: FCJR
[This review was collected as part of a promotion.] Replaced an 20-year old refrigerator with this model. It’s got features like see-thru drawers and water dispenser which I like. It is also much more energy efficient!
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 29, 2025
Thank you for sharing your experience! It’s great to hear you’re enjoying the modern features like the see-through drawers and water dispenser. Plus, the improved energy efficiency is definitely a big win! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
2 door bootom freezer
on September 29, 2025
Posted by: Pault1994
[This review was collected as part of a promotion.] Overall a decent replacement for our 30+ yr old Kitchenaid (still worked but needed TLC, very difficult if not impossible to get replacement parts).
Two main issues with new Frigidaire model. There is no means to level unit, lacks front wheel/leg adjustments. Only way to level is with shims or use anti-tip leg. Using anti-tip legs will prevents easy movement of refrigerator without releasing anti-tip adjustment. The icemaker produces incredibly small cubes (called pyramids) a few notches above crushed ice. Dilutes quickly in anything you put them in. Will be going back to our ice trays
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 30, 2025
Hi Pault1994, thank you for sharing your detailed feedback with us. We appreciate you choosing Frigidaire as a replacement for your long-serving Kitchenaid. We understand your concerns about the leveling process and the ice maker cube size. Your input is valuable. If you need assistance with installation adjustments or have further questions about your ice maker, please don’t hesitate to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on September 29, 2025
Posted by: MoniqueG1
[This review was collected as part of a promotion.] Nice large fridge on the inside
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 1, 2025
Thank you for your feedback! We’re happy to hear that you appreciate the spacious interior of the 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator. We hope it continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refrigerator for the money.
on October 3, 2025
Posted by: Vetteboy71
[This review was collected as part of a promotion.] This refrigerator has exceeded all expectations. I especially like the sealed crisper drawers and deli drawer. The veggies really do stay fresh longer. The interior is more than adequate for the size. I am happy that I purchased the Gallery refrigerator.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 6, 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that your 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator is exceeding your expectations. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.\n
Written by a customer while visiting frigidaire.com