Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
379
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Love it!!
on September 22, 2025
Posted by: Joelle23
[This review was collected as part of a promotion.] I love the water bottle dispenser! Just hold a cup on the button and it fills up! Overall it is doing great! I love it!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 23, 2025
Thank you for your kind words! We’re so glad to hear that you’re enjoying your 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator, especially the water bottle dispenser. We’re delighted it’s been a great addition to your home. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on September 22, 2025
Posted by: Asbury Gals
[This review was collected as part of a promotion.] We have 2 French door fridge and this one is just 10 times better! So far so good!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 24, 2025
Thank you for your fantastic feedback, Asbury Gals! We’re thrilled to hear that your new Frigidaire refrigerator is exceeding your expectations and stands out compared to your previous French door models. It’s great to know everything is going so well so far! If you have any questions, suggestions, or need assistance, please don’t hesitate to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, ready to help. Thank you for choosing Frigidaire, and enjoy your new refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Our New Fridge!
on September 23, 2025
Posted by: ReneeM
[This review was collected as part of a promotion.] Great refrigerator for a small space, and we absolutely love the water dispenser inside of the refrigerator. There's also a lot more space in side than one would think!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Icebox
on September 23, 2025
Posted by: Howiebaby
[This review was collected as part of a promotion.] I really like it. I hope it lasts more than 10 years. Actually I would like it to last 30 like they used to
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 25, 2025
Thank you for your feedback on your 20 cu. ft. Standard-Depth Bottom Freezer Refrigerator. We’re happy to hear that you really like it and appreciate your hopes for long-lasting performance. Our goal is to design appliances that deliver both reliability and quality, and we hope you enjoy your refrigerator for many years to come! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new fridge!
on September 23, 2025
Posted by: Leslie 8
[This review was collected as part of a promotion.] I’m getting to know my new fridge, and so far, it’s great! For the small footprint of space I have, I can’t complain. It’s always an adjustment when dealing with something new and learning how to best take advantage of the available space/storage.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 25, 2025
Thank you for sharing your experience! We’re glad to hear your new 20 Cu. Ft. Bottom Freezer Refrigerator is working well for your space. Adjusting to a new layout can take a little time, but we’re happy it’s meeting your needs so far. We appreciate your feedback and hope you continue to enjoy it for years to come. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but not great.
on September 24, 2025
Posted by: PugMom25
[This review was collected as part of a promotion.] I waited 3 weeks for this fridge to be delivered. It is nice and runs more efficiently than my old refrigerator and fits perfectly in the space. The downsides are the small size of the freezer, flimsy bottom drawer in the fridge and the fact the water dispenser provides room temp water.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge for small spaces
on September 25, 2025
Posted by: Hal989
[This review was collected as part of a promotion.] Good size fridge for a small opening. Bit of a small freezer but water dispenser and ice maker are good
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback with us! We’re glad to hear that your refrigerator has been a good fit for your space and that you’re enjoying the water dispenser and ice maker. We also appreciate your comments about the freezer size, as input like this helps us continue improving our products to better meet the needs of our customers. If you have any additional questions or ever need assistance with your appliance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great! But..
on September 25, 2025
Posted by: Jillixnx
[This review was collected as part of a promotion.] It’s been a great fridge but measurements were smaller than expected. Also when you have an all electric powered house, and the power goes out the fridge will keep beeping until you physically turn it back on….
Written by a customer while visiting frigidaire.com