Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
379
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Perfect size for my small kitchen
on September 13, 2025
Posted by: Bimbow
[This review was collected as part of a promotion.] I’ve been looking for a smaller size fridge with water dispenser for years! It fit perfect in my space and works great so far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge
on September 14, 2025
Posted by: Delco86
[This review was collected as part of a promotion.] I have a small space and wanted the convenience of a water dispenser and ice maker. This fridge has been absolutely perfect in its size and functionality. Whisper quiet looks great. I’m so happy with my recent purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frig
on September 14, 2025
Posted by: DaleTarpon
[This review was collected as part of a promotion.] Simple and convenient so we can get out items quickly. Good shelving options. Like the dim-to-bright light when you open door so your eyes adjust easier.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Satisfied with our new Fridge
on September 14, 2025
Posted by: Greg 6542
[This review was collected as part of a promotion.] This model checked all the boxes for us. Fit in the space we had, has the ice maker and water dispenser we wanted
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 8, 2025
Thank you for your feedback, Greg 6542! We're delighted to hear that this model checked all the boxes for you, fitting perfectly in your space and featuring the ice maker and water dispenser you wanted.\n\nIf there is anything we can do to help improve your rating score, please let us know. Don’t hesitate to join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.\n\nThank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator for smaller space
on September 14, 2025
Posted by: JenLeep56
[This review was collected as part of a promotion.] We were pretty limited on what would fit in our home but this refrigerator didn’t minimize its quality. It has an ice make and water dispenser cleverly hidden inside the unit. Everything inside stays just the right temperature. It’s sleek and attractive in my kitchen - somehow larger than our last one but appears smaller. Highly recommend whether you have a small space or not.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 16, 2025
Thank you for sharing your wonderful experience with your Frigidaire refrigerator, JenLeep56! We’re glad to hear that despite space limitations, the unit has exceeded your expectations with its clever design, reliable temperature control, and sleek appearance. It’s fantastic that it feels larger inside while fitting so well in your kitchen. If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or reach out to our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good.
on September 15, 2025
Posted by: oh come on already
[This review was collected as part of a promotion.] We've had it for a week or two only and so far, so good. It looks good on the outside and the inside is brightly lit. My wife wanted the bottom freezer but I don't know if I like that better than our old top freezer model. I wish there was a similar model without the water dispenser and ice maker. We don't need those and it would have been nice to shave the price down by skipping those junk features. There is one shelf on the door that is oddly shallow and not much use to us, so that's kind of weird. But overall, so far, it seems to be working well and is pretty quiet most of the time. I did have to adjust the temperature settings up a bit due to finding some food freezing in the refrigerator portion. I also don't like the placement of the controls and that they are touch sensitive because we're always bumping them by accident. I recommend locking the settings.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 16, 2025
Thank you for sharing your detailed feedback with us. We’re glad to hear that your new refrigerator is performing well so far, keeping your food fresh and running quietly, while also providing the bright interior lighting you’ve noticed and appreciated. We also value the thoughtful points you raised about the design—such as the bottom freezer layout, the inclusion of a water and ice dispenser, the door shelf depth, and the placement of the touch-sensitive controls. Feedback like yours is extremely helpful as we continue to improve our products to better align with the needs of our customers. Regarding your note about food freezing in the refrigerator, adjusting the temperature settings—as you’ve done—can often help resolve this. If the issue continues or if you’d like guidance on how to best optimize your appliance’s performance, our team would be more than happy to assist. You can connect with us through Live Chat at Frigidaire.com or call us directly at 1-800-374-4432, Monday through Friday, between 8:30 AM and 8:00 PM EST. We sincerely appreciate your recommendation to lock the settings and your honest thoughts on the overall design and features. Most importantly, we’re pleased to know your refrigerator is meeting your needs so far. Thank you for choosing Frigidaire—we look forward to supporting you further if needed. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great value for the money.
on September 15, 2025
Posted by: Amrodriguezg
[This review was collected as part of a promotion.] Very silent, good materials and good finish. No 5 Stars for the space in the freezer could be better but is not too bad.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 16, 2025
Thank you for your detailed review! We’re thrilled to hear that you’re happy with the quiet operation, materials, and finish of your 20 Cu. Ft. Bottom Freezer Refrigerator. We also appreciate your feedback about the freezer space—your insight helps us continue to improve our products. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Second Frig.
on September 16, 2025
Posted by: Seoutewa
[This review was collected as part of a promotion.] Matches our kitchen room.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 18, 2025
Thanks for your feedback! We’re glad to hear that your 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator is a great match for your kitchen. If you need any assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com