Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
381
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
Our New Fridge
on September 11, 2025
Posted by: finandstew
[This review was collected as part of a promotion.] One week in... We were limited on what size refrigerator (30" wide) we could buy because of the designated space it would go into. I wanted a bottom freezer model so that was also a limitation to our choices. This fridge is so quiet compared to our old one, and keeps a nice consistent 37 degrees. The one BIG downfall we have found is that a gallon of milk and bottles of soda will only fit in the door. There should be at least one more adjustment available for the shelves.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 15, 2025
Thank you for sharing your experience with your new refrigerator, finandstew. We’re glad to hear that you appreciate the quiet atmosphere and the consistent temperature of 37 degrees. We understand how important those features are for your daily use. I also hear your concern about the door storage space, especially when it comes to fitting gallon-sized milk containers and soda bottles. Your feedback about the need for additional shelf adjustments is valuable, and we’ll be sure to share it with our product development team to help improve future designs. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again for your feedback. We hope you have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love it
on September 11, 2025
Posted by: dg124
[This review was collected as part of a promotion.] I picked this model because it was a perfect fit for my space, bonus is that I love the features too.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2025
Hi dg124, thank you for your feedback! We’re glad to hear that your refrigerator fits perfectly in your space and that you’re enjoying its features. If you have any questions or need assistance, you can contact us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 11, 2025
Posted by: Mhenz
[This review was collected as part of a promotion.] I love my new fridge. It has everything I was looking for and plenty of bonus's.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2025
Thank you for your feedback! We’re glad to hear that your new refrigerator has everything you were looking for and that you’re enjoying the extra features. If you have any questions or need assistance in the future, you can contact us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 12, 2025
Posted by: Sbookie
[This review was collected as part of a promotion.] Love my new bottom freezer frig. Plenty of sensible storage. We'll lit. Maintains settings.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 15, 2025
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your new refrigerator, with plenty of sensible storage, well-lit compartments, and consistent temperature settings. If you ever have questions about your appliance or need assistance with any features, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We appreciate your feedback and thank you for choosing Frigidaire. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on September 13, 2025
Posted by: Paul567
[This review was collected as part of a promotion.] We have this fridge in our laundry room to hold overflow from our main kitchen fridge. I'm impressed how much it holds despite being only 30" wide. In particular, the refrigerator cabinet is well let and the clear shelves make it easy to see what we have which makes weekly grocery shopping easier. The freezer is on the small side with the ice tray in place, but I love having the water dispenser in this unit. My only complaints are that it is hard to fit tall bottles (like wine bottles) upright in the door and there didn't seem to be any way to adjust the front rollers to more easily level the fridge. The look of the fridge is great and it was a great value.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Chillin'
on September 13, 2025
Posted by: HLB12
[This review was collected as part of a promotion.] I have a small kitchen and wanted to maximize the fridge I could get for the space it fit in. This did exactly that. The fridge on top is spacious and the shelving is adjustable. I love that the deli shelf is tucked under the crispers to give maximum space on shelving.
The only reason I knocked off one star is because the ice cube bucket takes up almost a quarter of the freezer. If you buy more than 2 frozen pizza's at a time, it'd be a tough fit. I didn't see the model before buying it, but it wouldn't have stopped me. I'll probably just turn the ice cube maker off and use the space for food.
Otherwise it's a fantastic fridge, it fits all my needs and it's chilling all my food! I would highly recommend and buy again!
The only reason I knocked off one star is because the ice cube bucket takes up almost a quarter of the freezer. If you buy more than 2 frozen pizza's at a time, it'd be a tough fit. I didn't see the model before buying it, but it wouldn't have stopped me. I'll probably just turn the ice cube maker off and use the space for food.
Otherwise it's a fantastic fridge, it fits all my needs and it's chilling all my food! I would highly recommend and buy again!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 13, 2025
Posted by: Herbie53
[This review was collected as part of a promotion.] Drawers are a bit flimsy and do not roll easily sometimes.
Otherwise, a fine refrigerator.
Otherwise, a fine refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great new upgrade!
on September 13, 2025
Posted by: Awal94
[This review was collected as part of a promotion.] I had a Frigidaire prior to this refrigerator but it was a top freezer version. This one holds so much more and I can actually see everything I have. I love having the water feature so I don’t need to have my pitcher anymore and the ice maker works very fast and not loud at all. Very happy with my purchase
Written by a customer while visiting frigidaire.com