Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
381
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Iris
on August 30, 2025
Posted by: 1134
[This review was collected as part of a promotion.] Beautiful refrigerator love that it has no handles!! Large spot for lots of ice!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on September 1, 2025
Posted by: Jimbo802123
[This review was collected as part of a promotion.] Absolutely love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire-20 cu.ft. refrigerator bottom freezer
on September 2, 2025
Posted by: skitravel
[This review was collected as part of a promotion.] This refrigerator has been great. I needed a specific size for my small kitchen and this was a perfect match! It is spacious and runs so quietly. The shelving, drawers, and door spaces all provide ample storage. The temperature gauge panel for both the refrigerator and freezer are displayed in Fahrenheit degrees (or can be Celsius), which also allows the ice maker to be turned on/off. The ice maker works great.
The stainless steel has a fine finish and looks sharp. For my small space, I like the no handles because it makes the refrigerator appear larger and my kitchen appear larger. It is a winner all around!
The stainless steel has a fine finish and looks sharp. For my small space, I like the no handles because it makes the refrigerator appear larger and my kitchen appear larger. It is a winner all around!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge Review
on September 2, 2025
Posted by: PeteTs fridge
[This review was collected as part of a promotion.] Great fridge, especially for the price, the top refrigerator part has tons of space and the shelves can be configured however you like. The bottom freezer is a little small and the ice maker takes up a lot of room, so know that if you purchase. The filtered water is a nice feature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great frig
on September 3, 2025
Posted by: DEE0591
[This review was collected as part of a promotion.] Inside and out, it is a great frig
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice compact sized fridge!
on September 3, 2025
Posted by: Jake D
[This review was collected as part of a promotion.] With just buying this based on the pictures on the website and dimensions, I am very impressed. Lots of space in the fridge are, and decently sized freezer. Love having the water dispenser in such a compact sized refrigerator. Some of the drawers on the bottom of the fridge portion won’t come out all the way unless the fridge door is opened all the way.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Only Refridge that fit
on September 3, 2025
Posted by: Lars LeMarr
[This review was collected as part of a promotion.] We didn't have a choice. We have a small kitchen and of all the refridges made, there are only 2 that fit. There are some downsides:
-Sides are gray plastic, not stainless like door
-A bottle of wine, jars, jugs and pitchers more than 9" don't fit in the main part of the unit, only on the door. And that gets overcrowded with condiments, sauces, etc.
-Like the fresh water, but not designed well. First, you have to have the door open to get water and during the hot summer, cold escapes and power used. Second, it only chills about 16 oz of water. The rest is room temp. I would think it would all be cold.
-The ice container takes up almost half of the freezer. cuts down on room for frozen food.
-Sides are gray plastic, not stainless like door
-A bottle of wine, jars, jugs and pitchers more than 9" don't fit in the main part of the unit, only on the door. And that gets overcrowded with condiments, sauces, etc.
-Like the fresh water, but not designed well. First, you have to have the door open to get water and during the hot summer, cold escapes and power used. Second, it only chills about 16 oz of water. The rest is room temp. I would think it would all be cold.
-The ice container takes up almost half of the freezer. cuts down on room for frozen food.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 5, 2025
Thank you for sharing your feedback regarding your recent Frigidaire refrigerator purchase. We understand the importance of selecting the right appliance, especially when space is limited, and we appreciate you taking the time to outline both the pros and cons of your experience. We’re sorry to hear that you’ve encountered some limitations with the design of your refrigerator, particularly in terms of storage space, water functionality, and the freezer layout. We completely understand how frustrating it must be to have issues with things like the bottle and pitcher space, the water dispenser, and the size of the freezer compartment. Regarding the water dispenser, we acknowledge that having to open the door to get water can be inconvenient, especially in warmer months when energy efficiency is important. We also understand that the limited cooling of the water may not meet your expectations, and we will pass this feedback along to our product design team. As for the ice container taking up much of the freezer space, we hear your concerns. Our aim is to balance storage features, but we understand that it might not be ideal for everyone’s needs, especially if you store a lot of frozen food. We value your input and want to make sure your experience is as positive as possible. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on September 4, 2025
Posted by: Rac786
[This review was collected as part of a promotion.] Great fridge. Very spacious and sleek looking. My first time owning a fridgedaire product, definitely would do so atain
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 5, 2025
Thank you so much for sharing your feedback! We’re delighted to hear that you’re enjoying your new refrigerator and that its spacious design and sleek appearance are making a great impression. It’s especially exciting to know that this is your first Frigidaire product and that you would choose our brand again—we truly appreciate your trust and support. If you ever have any questions about your refrigerator’s features, care tips, or need assistance in the future, our team will be happy to help. You can connect with us anytime through Live Chat at Frigidaire.com or by calling 1-800-374-4432. Our Customer Care Team is available Monday through Friday, 8:30 AM to 8:00 PM EST, and we’ll be glad to provide assistance whenever you need it. Thank you again for choosing Frigidaire. We hope your refrigerator continues to bring both style and functionality to your home for many years to come! – Maria
Written by a customer while visiting frigidaire.com