Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
381
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Just as expected
on July 2, 2025
Posted by: Ken9214
[This review was collected as part of a promotion.] We were looking for a simple refrigerator to fit into a tight spot and this one fit well. The requirement from the office personnel was a bottom freezer and ice maker. So far it has meet the expectations we were hoping for.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 3, 2025
Thank you for sharing your experience with us, Ken! We're pleased to hear that the refrigerator fits well into your space and meets the requirements for a bottom freezer and ice maker. If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We're happy to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Re: perfect size for ADU
on July 3, 2025
Posted by: andypanda
[This review was collected as part of a promotion.] fits perfectly into smaller spaces yet has the bottom freezer and water dispenser! love this fridge
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 7, 2025
Thank you for the great feedback, andypanda! We're so happy to hear that your new Frigidaire refrigerator fits perfectly in your space and still offers the features you love, like the bottom freezer and water dispenser. It’s always our goal to combine style, convenience, and functionality, and we're thrilled it's been a great fit for you.
Thanks for choosing Frigidaire — we truly appreciate it! If you ever have questions or need support, we're here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thanks for choosing Frigidaire — we truly appreciate it! If you ever have questions or need support, we're here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Reliable
on July 4, 2025
Posted by: KateLManor
Like the idea of the layout that you can command. Do NOT like the lack of info that came with the product.
I had to download the full manual. No info on loading air filters initially before putting in food.
I had to download the full manual. No info on loading air filters initially before putting in food.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love our new Frigidaire!
on July 4, 2025
Posted by: Jack1950
[This review was collected as part of a promotion.] When we moved in our house, we inherited a side-by-side. I’ve never liked it because we could never have enough freezer space. Now with this model, the refrigerator area is huge and the bottom freezer is so convenient!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size, Great Fridge
on July 5, 2025
Posted by: EnnyS123
I was very limited with my space in my kitchen and was having a hard time finding a fridge that worked in my space but also had the features I was looking for, like the water dispenser and ice maker. The fridge is smaller than my other one but the layout and shelving provide so much room.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good space for small fridge
on July 6, 2025
Posted by: Axolotl
[This review was collected as part of a promotion.] This refrigerator is well designed. It mimics our previous unit (a different brand) with slightly smaller produce trays and deli drawer. Shelves actually are handier. Shelves on the door work well, although we need to get used to a different configuration. Our one complaint is that the unit dispenses tepid water, even with the coldest setting. It's probably an energy requirement. At least the ice tray is massive. Quite useful with summer here.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 7, 2025
Hi there. Thank you for the thoughtful review! We're happy to hear you're enjoying the design and functionality of your new refrigerator—especially the shelving and spacious ice tray. We understand the adjustment to a new layout takes time, and we’re glad it’s mostly working well for you.
As for the water temperature, you're right—many modern refrigerators prioritize energy efficiency, which can affect how cold the dispensed water feels, especially if it's not stored in a chilled internal tank. We appreciate you pointing that out and will pass your feedback along to our product team. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
As for the water temperature, you're right—many modern refrigerators prioritize energy efficiency, which can affect how cold the dispensed water feels, especially if it's not stored in a chilled internal tank. We appreciate you pointing that out and will pass your feedback along to our product team. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good fridge
on July 7, 2025
Posted by: Ryanb101
[This review was collected as part of a promotion.] Refrigerator looks and functions well.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 9, 2025
Posted by: Ski Hard
[This review was collected as part of a promotion.] Seems to be good quality. would be nice to have a low profile handle or refrigerator door rather than having to grab the seal.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2025
Thank you for sharing your feedback! We appreciate your suggestion regarding a low-profile handle or refrigerator door design. Your input helps us improve our products. If you have any further questions or suggestions, please feel free to connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to assist you! - Maria
Written by a customer while visiting frigidaire.com