Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
381
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Great fridge
on April 16, 2025
Posted by: Nola2DC2Nola
Love the size, and the look. Wish the shelves on the door could be configured more easily. Can’t fit wine bottle with stopper if all shelves are in place.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 16, 2025
Thank you for your review, Nola2DC2Nola. We appreciate you sharing your feedback with your Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator GRBN2012AF. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
M
on April 16, 2025
Posted by: Kimbog
[This review was collected as part of a promotion.] Just bought this fridge yesterday and the freezer button is not working and my food is thawing out.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 21, 2025
Hi Kimbog, we’re so sorry to hear this—and we completely understand how upsetting it is to have a brand-new refrigerator with a freezer that isn’t working properly. You should never have to worry about your food thawing out the day after purchase. This is absolutely not the experience we want you to have, and we sincerely apologize for the inconvenience.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
very nice
on April 20, 2025
Posted by: cuddle bug
[This review was collected as part of a promotion.] This is a beautiful fridge and is very quiet. So far, I'm very happy with it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2025
Thank you for sharing your feedback! We're so glad to hear that you're happy with your new fridge and that it’s not only beautiful but also quiet. We truly appreciate your satisfaction and are here to support you if you need anything. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. –Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge for small space
on April 22, 2025
Posted by: AngieR1
[This review was collected as part of a promotion.] This fridge has great storage and amenities in a smaller size that will fit in my older home
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 24, 2025
Thank you for your review, AngieR1. We appreciate you sharing your feedback with your Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator GRBN2012AF. That’s fantastic! It’s great when you find a fridge that’s not only packed with storage and features but also fits perfectly in your space. It sounds like it’s the perfect balance of functionality and size for your home! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
LISA CIR
on April 23, 2025
Posted by: LISA CIR
[This review was collected as part of a promotion.] ENJOY BOTTOM FREEZER, STAINLESS STEEL, FREE OF FINGERPRINTS, NICE SIZE FOR THE SPACE.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 23, 2025
Thank you for sharing your thoughts, Lisa! We’re delighted to hear that you’re enjoying your refrigerator. It’s great to know that the stainless-steel finish and fingerprint-resistant feature are working well for you, and that it fits nicely in your space.
If you have any questions or need assistance, please feel free to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
If you have any questions or need assistance, please feel free to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect small space fridge
on April 23, 2025
Posted by: FoxHomeRemodel
[This review was collected as part of a promotion.] Counter depth and perfect the a rental remodel we just finished. Small bust has all you need: inside water dispenser, ice-maker, lower freezer with two drawers, bright lights inside. Perfect
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 23, 2025
Thank you for sharing your feedback! We’re so glad to hear that your new Frigidaire fridge is the perfect fit for your rental remodel. It’s great to know that the counter-depth design, water dispenser, ice maker, and the bright interior lights are all meeting your needs. We appreciate you choosing our product to complement your space—sounds like it’s truly a great addition!
If you ever have any questions or need further assistance, feel free to contact us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST.
If you ever have any questions or need further assistance, feel free to contact us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on April 23, 2025
Posted by: Barb1759
[This review was collected as part of a promotion.] Very nice
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 25, 2025
Thank you for the kind words! We're so glad to hear you're enjoying your bottom freezer refrigerator.
If you ever have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
If you ever have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on April 24, 2025
Posted by: Fridgetime
[This review was collected as part of a promotion.] Includes Bottom freezer, ice maker and water dispenser. Tons of space in this compact 1 door refrigerator.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 24, 2025
Hi,
Thank you for your kind words! We're so pleased to hear you're enjoying your new refrigerator and that it's offering everything you need — from the bottom freezer and ice maker to the water dispenser and impressive storage capacity. It’s always great to know when a compact design delivers on space and functionality, and we’re glad it’s working so well for you!. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Thank you for your kind words! We're so pleased to hear you're enjoying your new refrigerator and that it's offering everything you need — from the bottom freezer and ice maker to the water dispenser and impressive storage capacity. It’s always great to know when a compact design delivers on space and functionality, and we’re glad it’s working so well for you!. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com