Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
381
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Happy Michigan Customer
on March 17, 2025
Posted by: BDJD
[This review was collected as part of a promotion.] extremely pleased with your refrigerator, intentionally chose this model for its clean simple modern design and style...the brushed satin metal accents on the interior drawers in refrigerator section add a touch of elegance and beauty...this size model fits perfectly in my available space plus I purchased optional extended warranty
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our garage remodel
on March 20, 2025
Posted by: Judyblue61
[This review was collected as part of a promotion.] We literally built new cabinetry around this fridge! We had a very small space to work with and so far we are really happy with the extra refrigeration we need!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 21, 2025
Posted by: Donna from Long Island
[This review was collected as part of a promotion.] I love it; it's exactly what I wanted and needed. we had a Samsung that had to be repaired 3 times and just wasn't right for me. I stared looking at different refrigerators and when I saw this one I knew it was perfect.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 21, 2025
Thank you so much for your kind rating! One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New & Beautiful
on March 22, 2025
Posted by: Jungfrau
[This review was collected as part of a promotion.] After 25 years with my previous Frigidaire Gallery refrigerator I decided to take the leap on the newer stainless gallery model. It looks great in my kitchen and I love the addition of a water dispenser inside.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2025
Hi, Jungfrau! Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your new Frigidaire Gallery refrigerator and that it looks great in your kitchen. It’s fantastic to know that you’re also loving the added convenience of the water dispenser inside. If you need any assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 23, 2025
Posted by: Plumber42
[This review was collected as part of a promotion.] Good quality and nice features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Fridge
on March 24, 2025
Posted by: Upstate12
[This review was collected as part of a promotion.] This refrigerator/freezer is smaller than my previous one, but I was impressed with the arrangement of the space. Plenty of room for everything. The fridge is very pretty with a high quality look to it. Everything so far works as designed and promised. My previous fridge was only three years old and it would randomly shut down and quit working. It was very frustrating. I've only had this new one for a few weeks, so I'm hoping that I will not have any similar problems with this one.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 24, 2025
Thank you for your feedback! We're glad to hear that you love the design and layout of your new refrigerator. We understand how frustrating it can be to deal with an unreliable appliance, and we’re confident that your new fridge will provide the dependable performance you deserve. If you ever have any questions or need assistance, we're here to help. Wishing you many years of hassle-free use! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not perfect, but pretty good...
on March 24, 2025
Posted by: Tennessee family
[This review was collected as part of a promotion.] This is the 2nd Frigidaire we have purchased. The first one (different model) is still doing just fine, so after our LG conked out after only 4 years, we chose to replace it with this Frigidaire. The freezer compartment is smaller than we're used to, but with a bit more organization I think it will be fine. The built-in ice maker makes PLENTY of ice, and quickly. The refrigerator compartment temperature seems to fluctuate more than I'd like, but so far our food stays fresh. The appliance did not come with an owner's manual, so we are obliged to request one online and print it out at our own expense. The appliance runs fairly quietly-- a definite plus.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 26, 2025
Hello there. We truly appreciate you choosing Frigidaire again for your home! It’s great to hear that your first unit is still going strong and that you’re enjoying the ice maker and quiet operation of your new fridge.
We understand that adjusting to a smaller freezer and temperature fluctuations can take some getting used to, and we appreciate your patience as you organize your space. We also regret that the owner's manual wasn’t included—thank you for bringing this to our attention. If you need any assistance in accessing it or have any questions about your refrigerator’s settings, please don’t hesitate to reach out via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand that adjusting to a smaller freezer and temperature fluctuations can take some getting used to, and we appreciate your patience as you organize your space. We also regret that the owner's manual wasn’t included—thank you for bringing this to our attention. If you need any assistance in accessing it or have any questions about your refrigerator’s settings, please don’t hesitate to reach out via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Fridge
on March 25, 2025
Posted by: Mimideane
[This review was collected as part of a promotion.] So far so good, thr only negative I have is trying to adjust the freezer temperature
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 26, 2025
Thank you so much for the great rating! We’re delighted to hear you had a positive experience with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com