Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.7
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
209
4 Stars
61
3 Stars
4
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
1
M
on April 16, 2025
Posted by: Kimbog
[This review was collected as part of a promotion.] Just bought this fridge yesterday and the freezer button is not working and my food is thawing out.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 21, 2025
Hi Kimbog, we’re so sorry to hear this—and we completely understand how upsetting it is to have a brand-new refrigerator with a freezer that isn’t working properly. You should never have to worry about your food thawing out the day after purchase. This is absolutely not the experience we want you to have, and we sincerely apologize for the inconvenience.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on April 18, 2025
Posted by: Blueberryhome
[This review was collected as part of a promotion.] Great fridge, shelving and drawers are nicely placed. Looks great and minimalist.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 18, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value
on April 18, 2025
Posted by: Braves23
[This review was collected as part of a promotion.] The fridge is great we have it in the garage for drinks and perishables. Looks and runs great. Very happy for the value and price as well.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 19, 2025
Posted by: KUangry
[This review was collected as part of a promotion.] I have been very pleased with the performance of my new refrigerator. The only thing I wish were different- the ice bin takes up too much space in the gfreezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
very nice
on April 20, 2025
Posted by: cuddle bug
[This review was collected as part of a promotion.] This is a beautiful fridge and is very quiet. So far, I'm very happy with it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2025
Thank you for sharing your feedback! We're so glad to hear that you're happy with your new fridge and that it’s not only beautiful but also quiet. We truly appreciate your satisfaction and are here to support you if you need anything. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. –Reed
Written by a customer while visiting frigidaire.com