Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.7
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
209
4 Stars
61
3 Stars
4
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Beautiful Fridge
on March 24, 2025
Posted by: Upstate12
[This review was collected as part of a promotion.] This refrigerator/freezer is smaller than my previous one, but I was impressed with the arrangement of the space. Plenty of room for everything. The fridge is very pretty with a high quality look to it. Everything so far works as designed and promised. My previous fridge was only three years old and it would randomly shut down and quit working. It was very frustrating. I've only had this new one for a few weeks, so I'm hoping that I will not have any similar problems with this one.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 24, 2025
Thank you for your feedback! We're glad to hear that you love the design and layout of your new refrigerator. We understand how frustrating it can be to deal with an unreliable appliance, and we’re confident that your new fridge will provide the dependable performance you deserve. If you ever have any questions or need assistance, we're here to help. Wishing you many years of hassle-free use! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not perfect, but pretty good...
on March 24, 2025
Posted by: Tennessee family
[This review was collected as part of a promotion.] This is the 2nd Frigidaire we have purchased. The first one (different model) is still doing just fine, so after our LG conked out after only 4 years, we chose to replace it with this Frigidaire. The freezer compartment is smaller than we're used to, but with a bit more organization I think it will be fine. The built-in ice maker makes PLENTY of ice, and quickly. The refrigerator compartment temperature seems to fluctuate more than I'd like, but so far our food stays fresh. The appliance did not come with an owner's manual, so we are obliged to request one online and print it out at our own expense. The appliance runs fairly quietly-- a definite plus.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 26, 2025
Hello there. We truly appreciate you choosing Frigidaire again for your home! It’s great to hear that your first unit is still going strong and that you’re enjoying the ice maker and quiet operation of your new fridge.
We understand that adjusting to a smaller freezer and temperature fluctuations can take some getting used to, and we appreciate your patience as you organize your space. We also regret that the owner's manual wasn’t included—thank you for bringing this to our attention. If you need any assistance in accessing it or have any questions about your refrigerator’s settings, please don’t hesitate to reach out via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand that adjusting to a smaller freezer and temperature fluctuations can take some getting used to, and we appreciate your patience as you organize your space. We also regret that the owner's manual wasn’t included—thank you for bringing this to our attention. If you need any assistance in accessing it or have any questions about your refrigerator’s settings, please don’t hesitate to reach out via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Fridge
on March 25, 2025
Posted by: Mimideane
[This review was collected as part of a promotion.] So far so good, thr only negative I have is trying to adjust the freezer temperature
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 26, 2025
Thank you so much for the great rating! We’re delighted to hear you had a positive experience with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good size refrigerator with bottom freezer
on March 26, 2025
Posted by: PenC
[This review was collected as part of a promotion.] For my smaller kitchen, the 20 cu. ft. Standard-depth bottom freezer refrigerator is a good fit. Having the freezer drawer on the bottom gives eye-level view to items in the refrigerator. Only negative, a small one at that, is this unit seems to have a continuous noise. It's like a background noise, I figure it is a continuous cooling circulation type of noise. I recommend this refrigerator/freeze.
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, March 26, 2025
Thank you for your review, PenC. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on March 26, 2025
Posted by: whatadeecee
[This review was collected as part of a promotion.] We've only had this about a month, but so far it works well.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 26, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
So pleased
on March 29, 2025
Posted by: KayJay22
[This review was collected as part of a promotion.] It’s taken a while, but I’m soooo sooo happy with my Frigidaire! Thank you.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The perfect fridge for me
on March 31, 2025
Posted by: Mainestay
[This review was collected as part of a promotion.] I love my new Frigidaire! It’s the perfect size — I can see and reach everything inside it. And i love that it features both a water and an ice dispenser
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 31, 2025
Posted by: Nat82
[This review was collected as part of a promotion.] It is hard to find a great fridge that will fit a small space. This is an excellent fridge.
I do wish that the fridge shelves could be adjusted to hold tall bottles.
I do wish that the fridge shelves could be adjusted to hold tall bottles.
Written by a customer while visiting frigidaire.com