Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.7
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
209
4 Stars
61
3 Stars
4
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Great fridge
on March 15, 2025
Posted by: Mazukg
[This review was collected as part of a promotion.] Upgraded from French doors to this top/bottom and can’t be more pleased. Lots of space and everything easily seen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 15, 2025
Posted by: ddmees
[This review was collected as part of a promotion.] Refrigerator looks great, Love the refrigerated part. The bottom freezer is small. Once the ice make is installed it will be even have less room. I like to inside water dispenser as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Michigan Customer
on March 17, 2025
Posted by: BDJD
[This review was collected as part of a promotion.] extremely pleased with your refrigerator, intentionally chose this model for its clean simple modern design and style...the brushed satin metal accents on the interior drawers in refrigerator section add a touch of elegance and beauty...this size model fits perfectly in my available space plus I purchased optional extended warranty
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid New Fridge
on March 18, 2025
Posted by: KEG27
[This review was collected as part of a promotion.] I've only had this refrigerator for about two weeks and am still getting used to it! There is more room than I expected in the refrigerator portion. Deducting one star for some awkward shelf/drawer placement: there's no way to make a shelf tall enough to fit a gallon container or wine bottle in the main section of the fridge (although enough room on the door). It's hard to fully open the crisper drawers, particularly the bottom drawer for meats. It's hard to even see what's in the back of the drawer without feeling around for it. Last, there's a shelf on the door that barely fits anything. Photos show juice boxes or pudding cups but I don't use either. Finally, the freezer has WAY too much space devoted to ice. The ice bin takes up about a quarter of the freezer and holds pounds of ice - the only time I can see using that much is when hosting a big party.
However, overall, there's a lot of space for a smaller sized fridge (as soon as I learn how to maximize it) and the water dispenser is conveniently located and easy to use.
However, overall, there's a lot of space for a smaller sized fridge (as soon as I learn how to maximize it) and the water dispenser is conveniently located and easy to use.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 19, 2025
Hi, KEG27! Thank you for your detailed feedback! We're glad to hear that you're finding more space than expected in the refrigerator portion and that you're enjoying the convenient water dispenser. We understand how important efficient storage and accessibility are, and we appreciate your insights on the shelf, drawer, and freezer space.
If you ever need assistance with adjusting the setup to better fit your needs, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're happy to help in any way we can! -Rox
If you ever need assistance with adjusting the setup to better fit your needs, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're happy to help in any way we can! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our garage remodel
on March 20, 2025
Posted by: Judyblue61
[This review was collected as part of a promotion.] We literally built new cabinetry around this fridge! We had a very small space to work with and so far we are really happy with the extra refrigeration we need!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 21, 2025
Posted by: Donna from Long Island
[This review was collected as part of a promotion.] I love it; it's exactly what I wanted and needed. we had a Samsung that had to be repaired 3 times and just wasn't right for me. I stared looking at different refrigerators and when I saw this one I knew it was perfect.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 21, 2025
Thank you so much for your kind rating! One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New & Beautiful
on March 22, 2025
Posted by: Jungfrau
[This review was collected as part of a promotion.] After 25 years with my previous Frigidaire Gallery refrigerator I decided to take the leap on the newer stainless gallery model. It looks great in my kitchen and I love the addition of a water dispenser inside.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2025
Hi, Jungfrau! Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your new Frigidaire Gallery refrigerator and that it looks great in your kitchen. It’s fantastic to know that you’re also loving the added convenience of the water dispenser inside. If you need any assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 23, 2025
Posted by: Plumber42
[This review was collected as part of a promotion.] Good quality and nice features.
Written by a customer while visiting frigidaire.com