Customer reviews from frigidaire.com
Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
377
4 Stars
117
3 Stars
12
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - 20.3 Cu. Ft. Bottom Freezer Standard Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Impressed with this fridge!
on January 26, 2025
Posted by: Michelemc
[This review was collected as part of a promotion.] We bought this refrigerator to fit into a relatively small space in our kitchen, replacing a 1980s-era top-freezer model. It’s surprisingly hard to find a bottom freezer that’s not a French door unit, and this one had all the features we wanted. Love the interior water dispenser and the cute little ice cubes!!
We did struggle a little with switching the door opening; the manual is not super clear.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid New Fridge
on March 18, 2025
Posted by: KEG27
[This review was collected as part of a promotion.] I've only had this refrigerator for about two weeks and am still getting used to it! There is more room than I expected in the refrigerator portion. Deducting one star for some awkward shelf/drawer placement: there's no way to make a shelf tall enough to fit a gallon container or wine bottle in the main section of the fridge (although enough room on the door). It's hard to fully open the crisper drawers, particularly the bottom drawer for meats. It's hard to even see what's in the back of the drawer without feeling around for it. Last, there's a shelf on the door that barely fits anything. Photos show juice boxes or pudding cups but I don't use either. Finally, the freezer has WAY too much space devoted to ice. The ice bin takes up about a quarter of the freezer and holds pounds of ice - the only time I can see using that much is when hosting a big party.
However, overall, there's a lot of space for a smaller sized fridge (as soon as I learn how to maximize it) and the water dispenser is conveniently located and easy to use.
However, overall, there's a lot of space for a smaller sized fridge (as soon as I learn how to maximize it) and the water dispenser is conveniently located and easy to use.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 19, 2025
Hi, KEG27! Thank you for your detailed feedback! We're glad to hear that you're finding more space than expected in the refrigerator portion and that you're enjoying the convenient water dispenser. We understand how important efficient storage and accessibility are, and we appreciate your insights on the shelf, drawer, and freezer space.
If you ever need assistance with adjusting the setup to better fit your needs, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're happy to help in any way we can! -Rox
If you ever need assistance with adjusting the setup to better fit your needs, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're happy to help in any way we can! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happiness is a new working fridge!
on April 13, 2025
Posted by: SweetHome
[This review was collected as part of a promotion.] We bought this after our last fridge stopped working. We're happy with our purchase. It's easy to operate and clean. There's plenty of room for our family of 3 that cooks every meal.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 15, 2025
Thank you for your review, SweetHome. We appreciate you sharing your feedback with your Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator GRBN2012AF. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 19, 2025
Posted by: KUangry
[This review was collected as part of a promotion.] I have been very pleased with the performance of my new refrigerator. The only thing I wish were different- the ice bin takes up too much space in the gfreezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small footprint, but BIG storage capacity!
on July 31, 2024
Posted by: Akwright
We live in an older home with a very small kitchen. I LOVE that this fridge doesn't take up a lot of space on the outside, but doesn't sacrifice storage space on the inside! We've had the fridge for over a week now and it totally works for our family of 6!
I also love the ease of use of the freezer, the small-cube ice maker, the internal water dispenser, and the energy saving cooling technology!
The only improvement I can think of would be to make it possible for the shelf above the bottom shelf to be able to be adjusted just above the height of a gallon of milk (we like to put our milk on the bottom shelf). Otherwise, it's a lovely, space efficient, professional quality fridge!! Thanks Frigidaire!
I also love the ease of use of the freezer, the small-cube ice maker, the internal water dispenser, and the energy saving cooling technology!
The only improvement I can think of would be to make it possible for the shelf above the bottom shelf to be able to be adjusted just above the height of a gallon of milk (we like to put our milk on the bottom shelf). Otherwise, it's a lovely, space efficient, professional quality fridge!! Thanks Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Item!
on August 3, 2024
Posted by: nikki311
[This review was collected as part of a promotion.] I received my new Frigidaire Gallery a few days ago and it is everything I was looking for and more! The depth is amazing and the fact that it has the ice maker in the freezer and water dispenser inside of the fridge is a plus. It is also a perfect fit for the area I need it in. I would highly recommend this product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 4, 2024
Posted by: Craig77
Great product, definitely recommend this item
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for smaller kitchens
on August 5, 2024
Posted by: RFM1616
[This review was collected as part of a promotion.] We love this refrigerator. It is the perfect size for our F.R.O.G (free room over garage) apartment. Looks good and is roomy despite its smaller size. The engineers did a great job of utilizing the available space.
Written by a customer while visiting frigidaire.com