I own the model #FFFU14M1QWJ. The unit started frosting up after a year and I thoroughly defrosted and cleaned it. I gave it another shot, then life got busy. It is hard to find the warranty info online. The pdf on the complete manual is on page 22. Read it before you buy. This unit does not include a longer compressor warranty. I had to buy one 3 years later and am disappointed that I didn't get an extended warranty. Someone managed to convince me to get rid of my 40 year old chest freezer that worked so well. I was convinced that it was a huge power sucker. It turns out that I regret not keeping it. They don't make compressors like they used to.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christy, Online Outreach Specialist, November 21, 2022
We are terribly disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. We never like to hear about one of our appliances not working as designed and we can definitely understand your frustration. Should you need to reach us, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to see what options may be available to you. ~ Christy
An upright freezer just does not get better than this. Like its sister, the 16 cu ft, this freezer freezes well, has uniform temperature, and is frost free. How do we know the temp is uniform? We hung Taylor fridge-freezer thermometers at every level. All we do is turn on the freezer (we don't even turn the temp dial further). We get consistent temps below -10C (below 15F). We could not be more pleased with this product.
I would recommend this to a friend!
Response from frigidaire.caBy Online Outreach Specailist, June 24, 2022
Hey there, Johnnykins! Thank you for taking the time to share your review. It's great to hear that you're enjoying the performance of your new freezer. The freezer's temperature comes from the EvenTemp Cooling System circulating cold air in the unit. If you need anything, please give us a call at 1 (800) 265-8352 Mon - Fri 8:30 am - 8pm EST. -Chris
This is replaced an older 18 cu Ft Figidaire model that was not frost free. Few months ago the seal wasn't working as well and the frost built-up fast. Wrestled with replacing the seal but decided to bite the bullet and go with this one. Best decision ever! Every time I open the door, I smile, not seeing any frost and knowing that I won't have to defrost it every 8 months. The green light is a bonus and the smaller size than our previous actually helped to reduce buying unnecessary groceries. Spent the time to level properly and I'm sure this will provide many years of use