Customer reviews from frigidaire.com
Frigidaire - 16.0 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Average customer rating
4.7
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
57
4 Stars
12
3 Stars
1
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - 16.0 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
1
Lemon right out of the box
on February 19, 2026
Posted by: Pleepo
This fridge has not worked from the second it came through my door. The freezer is fine, but the fridge compartment won't stay below 40, which isn't any better than the 13 year old freon-leaking fridge I replaced. Buy a different brand.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Hi there, Pleepo! I’m really sorry to hear about the issues you’ve had with your new fridge. I completely understand how frustrating it must be to bring home a brand-new appliance only to find that the refrigerator compartment isn’t staying below 40°F, especially when it’s supposed to be an upgrade from your old unit. That’s incredibly disappointing, and I hear your frustration loud and clear.
I see that you’re already working with our Customer Care Team and that a service appointment has been scheduled with VISION APPLIANCE REPAIR LLC. They should be able to assess the fridge and help get it operating properly. For any updates or to follow up, you can reach them directly at 1-202-602-7775.
If you have any additional concerns, our Customer Support team is also available via Live Chat on our website or by dialing 1-800-374-4432 Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We truly appreciate your patience and candid feedback, and I completely empathize with how disappointing this experience has been. Our goal is to make this right for you. - Maico
I see that you’re already working with our Customer Care Team and that a service appointment has been scheduled with VISION APPLIANCE REPAIR LLC. They should be able to assess the fridge and help get it operating properly. For any updates or to follow up, you can reach them directly at 1-202-602-7775.
If you have any additional concerns, our Customer Support team is also available via Live Chat on our website or by dialing 1-800-374-4432 Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We truly appreciate your patience and candid feedback, and I completely empathize with how disappointing this experience has been. Our goal is to make this right for you. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious, Efficient, and Perfect for garage
on September 6, 2024
Posted by: ILM1970
[This review was collected as part of a promotion.] I'm impressed with my Frigidaire top freezer refrigerator. It's spacious inside, and as soon as I plugged it in, didn't take long to get cold. The freezer is especially cold., which is great for storing frozen items, I appreciate the option to add a ice maker if needed. The bright LED lights make it easy to see everything inside. It's perfect for a garage set up too. Overall it's a great appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 8, 2024
Posted by: Kel31
[This review was collected as part of a promotion.] Our extra fridge was going and this was a perfect replacement for it. We use ours as an extra fridge in the basement and holds more food and drinks than a previous was able to. Definitely recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 14, 2024
Posted by: KBrow
[This review was collected as part of a promotion.] We use this fridge as an extra fridge in our garage. It is very spacious and quiet! It’s perfect for extra drinks or storing extra items for parties or events!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on September 19, 2024
Posted by: maggs1177
Great fridge!! Very sleek look, solid construction and ample space for all of our essentials. The door bins and extra large crisper drawer are great for keeping produce and condiments organized. Perfect temps in both fridge and freezer. We are very happy with this refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our lovely new fridge
on September 19, 2024
Posted by: EricUA
[This review was collected as part of a promotion.] Our new refrigerator for our basement came and we love it. It was super easy to level, and we have noticed how quiet it is. Nice that the produce compartment has humidity control so our veggies don’t go so fast!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Misleading to call this “garage ready”
on January 30, 2025
Posted by: Cam720
[This review was collected as part of a promotion.] You will have to read the manual to know that the actual ambient operating temperature range is 55F to 110F, unlike how it is advertised for 38F to 110F. Only the freezer portion can operate in the 38F-110F range and, unfortunately, the freezer is permanently attached to the refrigerator making that range meaningless and the advertised functionality is deceptive.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 31, 2025
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the operating temperature range of your appliance. We understand how important it is for product information to be clear and accurate. We appreciate you bringing this to our attention, as we take all customer feedback seriously to ensure we improve our product descriptions and help set proper expectations. If you have any further questions or would like additional clarification, please don’t hesitate to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. Our team is here to assist you and resolve any concerns you may have. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mystery parts
on March 18, 2025
Posted by: 2ruse
[This review was collected as part of a promotion.] Mystery parts came with the manual - chat agent has no idea what they're for and suggested by leaving a review, we'll get a reply
Written by a customer while visiting frigidaire.com