Customer reviews from frigidaire.ca
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.6
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
35
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
0
90%of customers recommend this product.
(
38 out of
42)
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
2
Colour me Disenchanted
on October 9, 2025
Posted by: colour me disenchanged
Unfortunately I left the door ajar on my wonderful frigidaire upright freezer completely frying the compressor. As it was a Friday night and I had it packed, I called the local frigidaire dealer and bought a replacement sight unseen (that's how much faith i had in these products). The next day it came, the old wonderful freezer removed, set up and waited the appropriate time to finally open the door. Although the outside dimensions were the same as my wonderful freezer, the inside is soooo much smaller and it also had glass shelves. GLASS SHELVES in a freezer - who is the mental giant that came up with that?? the food slides all over the shelves and because there is a gap between the back wall and the glass shelves, my food slips and falls. Wish I knew, I would have paid to get my wonderful old freezer fixed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, October 13, 2025
Hi there, we’re very sorry to hear about your experience and completely understand your frustration, especially after your long trust in our products. We truly appreciate your feedback about the interior space and the glass shelves—your comments help us improve future designs. If you’d like to discuss your experience further or explore possible solutions, please contact our team via Live Chat at Frigidaire.ca or call 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Freezer
on December 13, 2025
Posted by: Garybatula
Looks good, works great. Love the glass shelves, looks clean and easy to clean
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Meets our needs
on January 23, 2026
Posted by: Geoff2026
Stylish Freezer that fits nicely in our kitchen. Nice addition to our other kitchen appliances. Our kitchen fridge is also a Figidair and has been working well for the past 10 years….
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 26, 2026
Thank you for sharing your feedback about your new freezer! We’re delighted to hear that it fits nicely in your kitchen and complements your other appliances. It’s wonderful to know that your kitchen fridge has been serving you well for the past 10 years and that your new freezer continues to meet your expectations.
If you ever have questions, need assistance, or would like guidance on optimizing the use of your freezer, our team is here to help. You can connect with us via Live Chat at Frigidaire.ca for real-time support or call us directly at 1-(800) 265-8352. Our phone support is available Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
I can also create an
If you ever have questions, need assistance, or would like guidance on optimizing the use of your freezer, our team is here to help. You can connect with us via Live Chat at Frigidaire.ca for real-time support or call us directly at 1-(800) 265-8352. Our phone support is available Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
I can also create an
Written by a customer while visiting frigidaire.ca