Customer reviews from frigidaire.ca
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
33
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
0
92%of customers recommend this product.
(
36 out of
39)
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great features!
on February 18, 2025
Posted by: Skidney
I bought this Frigidaire upright freezer about a month ago and I am very pleased with with it has plenty of space and excellent interior lighting.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect size. Lots of room
on February 20, 2025
Posted by: Greg47
It was a perfect size for us. We like it because we can keep in the garage. Lots of storage space.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
So far, so good
on February 21, 2025
Posted by: EricJ
This was a warranty replacement from a 3 year old Maytag freezer that quit.
We have only had it for a month or so and so far no problems.
We have only had it for a month or so and so far no problems.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 25, 2025
Hi there, valued customer!
Thank you for making time to provide us with your feedback. We are glad to know that you like how your appliance is working now. If you have any additional suggestions, comments, or concerns please let us know. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for making time to provide us with your feedback. We are glad to know that you like how your appliance is working now. If you have any additional suggestions, comments, or concerns please let us know. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!
on February 22, 2025
Posted by: BobKim
We had a chest freezer before and I just love how I can see everything now and how organized it is. It’s massive and can fit so much!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Need better instructions for set up
on February 24, 2025
Posted by: MRTO
I hope to be happy with this, but today I'm just trying to get set up and needed help on how to get the freezer unpackaged. Specifically, there were no immediately available instructions on how to remove the shelves on my fridge, which have some sort of circular clips at the back edges. Hope you'll enhance your unpacking instructions soon. Eventually, I might recommend this product, but, really, it is too soon to say, so I will say no until I know more. Perhaps you should hold off as well on sending review requests.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Sam, Online Outreach Specialist, February 27, 2025
Hello MRTO,
Thank you for sharing your experience with your new Frigidaire Upright Freezer. We appreciate your patience as you set up your unit and value your honest feedback.
We’re sorry to hear that the unpacking and setup process was challenging. Your suggestion to enhance the instructions, particularly regarding shelf removal, is greatly appreciated and will be shared with our team for review. In the meantime, if you need assistance or have any questions about your freezer’s setup or features, our support team is happy to help guide you through the process.
We hope your freezer meets all your expectations as you continue using it. Please don’t hesitate to contact us via Live Chat at frigidaire.com.ca or call us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can. Thank you for choosing Frigidaire!
Thank you for sharing your experience with your new Frigidaire Upright Freezer. We appreciate your patience as you set up your unit and value your honest feedback.
We’re sorry to hear that the unpacking and setup process was challenging. Your suggestion to enhance the instructions, particularly regarding shelf removal, is greatly appreciated and will be shared with our team for review. In the meantime, if you need assistance or have any questions about your freezer’s setup or features, our support team is happy to help guide you through the process.
We hope your freezer meets all your expectations as you continue using it. Please don’t hesitate to contact us via Live Chat at frigidaire.com.ca or call us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can. Thank you for choosing Frigidaire!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent layout!
on February 25, 2025
Posted by: LK54
We've only had this freezer for a few weeks, but really like it. The layout is perfect. All items are very easy to see and access. I love the glass shelving.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Our new freezer
on February 26, 2025
Posted by: StevH
Like it but i would like another shelf, i think it’s missing one, too much space in between. The glass bends a little in the middle i’m scared it will break.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, February 26, 2025
We appreciate your feedback and your 4-star rating! One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features
on February 28, 2025
Posted by: Kim15
I like that you can put the door handle on either side. It gives you more flexibility to move it anywhere. Space is exactly what we were looking for and movable shelves make it convenient for all sizes of food storage.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca