Customer reviews from tcl.com
TCL - 2,000 Sq. Ft. 25 Pint Smart Dehumidifier - White
Average customer rating
4.4
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
19
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
3
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for TCL - 2,000 Sq. Ft. 25 Pint Smart Dehumidifier - White
Customer Rating
5
This is awesome!
on February 24, 2024
Posted by: amandabw
[This review was collected as part of a promotion.] This is my favorite product I have received from influster!. This covers pretty much my whole house. The air feels so much more crisp now. I love how it is app controlled so I can cut it on or off while I am out. I definitely recommend.
Response from influenster.comBy Brandon TCL Customer Support, February 26, 2024
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your dehumidifier thus far! We hope your new dehumidifier helps to keep your home comfortable and the humidity in check. Enjoy!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Seems to work well so far!
on February 28, 2024
Posted by: chelsead80
[This review was collected as part of a promotion.] We recently moved to South Carolina from California & have been slowly adjusting to the humidity. Although it’s not super humid this time of year, this dehumidifier has been very helpful in making our home more comfortable & I’m really excited to give it a try during the extra humid summer months ahead. This machine was easy to set up and we have been impressed with the amount of water in the tank after each session.
Response from influenster.comBy Brandon TCL Customer Support, February 28, 2024
Thank you for taking the time to provide your feedback. We're happy to hear that you are beating the humidity with the help of your new dehumidifier. Thank you for choosing TCL to be part of your family. Enjoy!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on March 2, 2024
Posted by: jadakiss319
[This review was collected as part of a promotion.] This honestly couldn’t have come at a better time. My sister recently found her clothes molding in her brand new condo. We set this up in her closet. It has been a huge help. It was very easy to set up and get going. The instructions are clear and easy. I was shocked at how much water was in the air. The container filled up quickly but was easy to empty. It’s way quieter than I expected too. Just a low hum. We won’t need to be using this all day every day but it’s great to have in the Florida humidity. I would definitely recommend.
Response from influenster.comBy Brandon TCL Customer Support, March 4, 2024
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your dehumidifier thus far! We hope your new dehumidifier helps to keep your home comfortable and the humidity in check. Enjoy!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Great Support!
on August 15, 2024
Posted by: MMCC
from USA
The unit is good. Supoort is great. LJ was wonderful.
I would recommend this to a friend!
Response from tcl.comBy Brandon TCL Customer Support, August 15, 2024
Hi Meghan,
We appreciate you taking the time to provide your feedback. We're happy to hear that you are beating the humidity with the help of your new dehumidifier. Thank you for choosing TCL!
Best,
TCL Customer Support
We appreciate you taking the time to provide your feedback. We're happy to hear that you are beating the humidity with the help of your new dehumidifier. Thank you for choosing TCL!
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great and efficient
on April 17, 2025
Posted by: Tracy0891
Loved the size and efficiency of unit. Nice looking too.
Response from tcl.comBy Alison TCL Customer Support, April 17, 2025
Hi Tracy0891,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your dehumidifier thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our dehumidifiers have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your dehumidifier thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our dehumidifiers have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
1
Garbage
on April 16, 2026
Posted by: ConcernedConsumer
from los angeles, ca
Failed in five months and now I can't figure out how to make a warranty claim?! This is ridiculous. Never again with TCL products.
Response from tcl.comBy Alison TCL Customer Support, April 16, 2026
Hi ConcernedConsumer,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our dehumidifiers are carefully designed and engineered to give our customers years of enjoyment. We take great measures to ensure that the dehumidifiers we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our dehumidifiers are carefully designed and engineered to give our customers years of enjoyment. We take great measures to ensure that the dehumidifiers we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
1
worked fine for 3 months
on May 18, 2026
Posted by: short-lived
failed between 3 months and 14 months of use. no help from TCL. "out of warranty"
Response from tcl.comBy Liz TCL Customer Support, May 19, 2026
Hi short-lived,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the unit failing after several months of use, as this is not the experience we want for our customers. While our dehumidifiers do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the unit, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the unit failing after several months of use, as this is not the experience we want for our customers. While our dehumidifiers do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the unit, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com