Customer reviews from turtlebeach.com
Turtle Beach - VelocityOne Multi-Shift for Windows 10/11 PCs | XBOX Series X|S & XBOX One - Black
Average customer rating
4.2
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Turtle Beach - VelocityOne Multi-Shift for Windows 10/11 PCs | XBOX Series X|S & XBOX One - Black
Customer Rating
1
Disappointed
on April 23, 2026
Posted by: Tommy
I genuinely tried to give this setup a fair chance—and I regret that I did.
I wanted to like this. I held off on writing a review because I didn’t want to jump to conclusions. I gave it time, troubleshooting, and every bit of benefit of the doubt I could.
That was a mistake.
Within the first two weeks, the throttle pedal didn’t just fail—it physically broke off. I currently have it duct taped back together just to make it usable, which is completely unacceptable at this price point.
Then the brake pedal started engaging on its own, making consistent driving impossible. You can’t race when your brakes randomly trigger.
It gets worse. The FR-X wheel shakes in the base, and once it loosens, there is no way to tighten or correct it. That means the core steering component just becomes unstable with no fix—something that should never happen on a product like this.
On top of that, the shifter has already stopped working entirely.
At this point, it’s not bad luck—it’s a pattern of failure across multiple core components in a very short amount of time.
This is marketed as enthusiast-level hardware, but it feels rushed, cheaply built, and not ready for release. Reliability is the bare minimum for sim racing gear, and this doesn’t meet it.
Now I’m stuck replacing a large purchase because it’s barely playable.
Bottom line: I cannot recommend this to anyone. Save your money and look elsewhere—this has been a complete waste.
Written by a customer while visiting turtlebeach.com
Customer Rating
5
Feels natural with proper placement.
on April 7, 2026
Posted by: Madness A.
Feels natural with proper placement. Smooth easy to find gears. Could use a little more resistance when shifting, but still good.
Written by a customer while visiting turtlebeach.com
Customer Rating
5
on March 20, 2026
Posted by: Dominick
Shifter is smooth and easy to use. Quick plug and play
Written by a customer while visiting turtlebeach.com
Customer Rating
5
Solid Shifter
on February 26, 2026
Posted by: James K.
I got the multi-shift with the Velocity One Race bundle. It is solidly built and doesn't feel cheap at all. It works as designed. The one critique I have is it is awkward having to press down to get into 7th gear just like you do to get in reverse. It isn't a natural motion. besides that the product is great.
Written by a customer while visiting turtlebeach.com
Customer Rating
5
on December 22, 2025
Posted by: Colton
Fantastic!!! Love the sequential and also handbrake mode
Written by a customer while visiting turtlebeach.com
Customer Rating
4
Spacer broke but other wise good
on December 20, 2025
Posted by: Cort H.
The throttle pedal spacer which is plastic broke and came lose i tried tightening it and it kept coming lose turns out it stripped
Response from turtlebeach.comBy Maria Santoro, December 22, 2025
Hello Cort, I'm sorry to hear about your experience with the VelocityOne multi shift. I have escalated your review to our technical support team so we can provide you with the best possible options to resolve your issue. We ask that you kindly allow up to 3 business days for a response. Hopefully, our team can resolve this for you as soon as possible.
Written by a customer while visiting turtlebeach.com