Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Average customer rating
3.5
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
31
4 Stars
9
3 Stars
6
2 Stars
5
1 Star
15
51%of customers recommend this product.
(
18 out of
35)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Posted by: Shawn
Verified Purchase:Yes
These screen protectors are no good. They slow the response time for tapping on your phone. I love otter cases but the screen protectors, not so much.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 22, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Grandpa Steve
Verified Purchase:Yes
Disappointed with the coverage. I see a bright thin line edge down the left side that is distracting and annoying. It’s like it’s just slightly too small to cover completely.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 29, 2024
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Micke Kevin
Verified Purchase:Yes
There is way too much light that pops from around the edges.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 22, 2024
Hello Micke! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Jerry K 56
Verified Purchase:Yes
I’m not very happy with the glass. Your fancy little alignment tool put the glass on crooked and the OtterBox cover touches the glass in the glasses. Always sticking up an air in that corner. Top rock corner and I’m not very happy. Can’t afford a new one.
Response from otterbox.comBy Customer Service, Customer Service, November 11, 2024
Hello, Jerry! We are so sorry to hear that the screen protector installation process did not go as well as anticipated. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Johnnie Angel
Verified Purchase:Yes
Bubbles no matter how careful you are with the installation. Will not come out after a couple of days either.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, April 28, 2025
Hello, Johnnie! We are so sorry to hear you are experiencing residual bubbles after screen protector installation. Please reach out to our Customer Service Team, as we would be happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Mason
Verified Purchase:Yes
I followed the directions. I couldn’t get the screen protector to work it was full of bubbles. A lot of money for a screen protector that’s easily ruined
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 7, 2025
Hello, Mason! We’re so sorry to hear about the trouble with your product. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Jerwe
Verified Purchase:Yes
Installing this screen protector is a pain, and never sat flush against the screen.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 11, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Pete
Verified Purchase:Yes
Looked great very expensive lasted four days before massive crack by side camera buttons not for the active lifestyle user
Response from otterbox.comBy Customer Service, Customer Service, October 28, 2024
Hello, Pete! We are so sorry to hear you experienced a crack in your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com