Did not like this at all, returned it. Have used exclusively otterbox cases for over a decade but the cutout for the new camera button on this one really is an issue. The phone is completely unprotected in that area and overall it's uncomfortable to hold like that. Strongly recommend these guys change this setup.
Response from otterbox.comBy Customer Service, October 29, 2024
Hello Trey! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team found that the new notch does not diminish the drop protection of the case. Thank you for your feedback and we hope you have a fantastic day!
It’s nice, I trusted otter box with this case with my last phone for the last 3 years. So I hope this case holds up just as good, if not better. But one thing that really bothers me is the big ugly mag safe ring. I chose the clear case to see my phone and the stickers I put on the back, but the mag safe ring is very intrusive and in the way, and I don’t like the technology either… so I will never have a use for this mag safe ring and it’s just ruining the design. I wish they offered a clear case without the ring.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, Customer Service, October 23, 2024
Hello, Jason! We hope you enjoy the great features and protection this case provides for your device! Please reach out to our CS Team by phone or via chat if we can assist with any questions!
It works. I dropped my phone face down on a hard surface and it was fine, but there's this little part at the new button area that is open so the edge just kept getting caught on everything. My pocket, my purse, my wallet, my cup holder in my car. I already replaced it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 22, 2024
Hello Joan! Thank you for the feedback on our case! We are always looking to improve our products thanks to feedback like yours.
I purchased this case because the Defender case I originally purchased would not charge on the MagSafe charger in my car. The Defender had a raised rim around the cameras that lifted the case up and prevented contact with the MagSafe.