Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 - Clear
Average customer rating
4.1
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
22
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
4
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 - Clear
Posted by: Tracy
Verified Purchase:Yes
The screen protector itself is a great product. It fits the phone well. However, the applicator box is horrible and made it almost impossible to get the screen protector on straight. I ended up applying the screen protector by hand and was able to get it on straighter than the three times I tried using the applicator box.
Overall, it's a great screen protector. Just skip using the applicator box to put the screen protector on your phone.
Written by a customer while visiting otterbox.com
Posted by: JMay
Verified Purchase:Yes
Does a great job of protecting the screen but the mounting kit could be better, esp for the price. I did two of these and the first is slightly off center which is frustrating considering it was as expensive as it is, I have had other phone screen protectors that were more fool proof with the mounting.
Response from otterbox.comBy Customer Service, Customer Service, October 28, 2024
Hello! We are so sorry to hear the installation process with one of your screen protectors did not go as you hoped it would. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Jody
Verified Purchase:Yes
Cracked in a few days and getting them to replace has been the hugest hassel.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 11, 2025
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Double D
Verified Purchase:Yes
Don't waste your money, I bought both a case and this screen protector and had a broken glass screen within the first week.
Response from otterbox.comBy Customer Service, February 10, 2025
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: K13r
Verified Purchase:Yes
This screen cover is better than the others I have tried on previous phones. It is however slightly smaller than the screen and is an annoying ridge around the edges
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This screen protector is difficult to attach. Impossible to do without air bubbles
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 22, 2024
Hello! We are so sorry to hear you experienced residual air bubbles following screen protector installation. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Brian
Verified Purchase:Yes
Protected my IPhone screen perfectly when I accidentally dropped it on the hardwood floor. But the glass protector cracked (starburst crack) the first time I accidentally dropped it from about 4 feet.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anita H
Verified Purchase:Yes
Difficult installation kit to use. I had to submit a warranty claim because the glass allowed for dirt underneath.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 7, 2024
Hello, Anita! We are so sorry to hear you experienced an installation issue and we are so glad that you found our warranty to assist with this issue.
Written by a customer while visiting otterbox.com