Customer reviews from eufy.com/au/
eufy - E21 Baby Monitor with 4K Camera and Charging Base - White
Average customer rating
3.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for eufy - E21 Baby Monitor with 4K Camera and Charging Base - White
Posted by: Vusal
Gender:Male
Verified Purchase:Yes
Good quality and reasonable price.
RECOMMEND.
THANK ANKER
RECOMMEND.
THANK ANKER
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/
Customer Rating
1
No motion detection
on November 2, 2025
Posted by: Disappointed-eufy
Gender:Female
So disappointed I didn’t look more into this, I just assumed it would have motion detection as we have the home security with eufy and thought it would be the same.
No, I would not recommend this to a friend.
Response from eufy.com/au/By eufy support, December 17, 2025
We are so sorry to hear about the issues you encountered with the product.
To proceed with a warranty evaluation, please submit a new ticket with our Australian eufy representative via the support portal link below. The team there will be more than happy to assess your request based on the applicable warranty criteria and guide you through the necessary steps.
When opening your ticket with the team, please ensure you include a copy of your proof of purchase.
Please find the support portal here: https://support.au.eufy.com/support/home
To proceed with a warranty evaluation, please submit a new ticket with our Australian eufy representative via the support portal link below. The team there will be more than happy to assess your request based on the applicable warranty criteria and guide you through the necessary steps.
When opening your ticket with the team, please ensure you include a copy of your proof of purchase.
Please find the support portal here: https://support.au.eufy.com/support/home
Written by a customer while visiting eufy.com/au/
Posted by: Ms Melbourne
Gender:Female
Verified Purchase:Yes
Amazing product. I use it for my elderly mother day and night so when I’m out I can open the app and make sure she’s ok. She struggles using the phone so I can use the app to communicate with her all day. As soon as she calls out I receive a notification and I open the app to make sure she’s ok.
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/
Posted by: Dadcam
Gender:Male
Verified Purchase:Yes
Best baby camera we have tried, really good sound, and great app and video quality.
Cons: no motion detection, recording capability is questionable, as it writes to an SD Card but doesn't retrieve well to watch things back.
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/