Customer reviews from eufylife.com
eufy - E21 Baby Monitor with 4K Camera and Charging Base - White
Average customer rating
4.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for eufy - E21 Baby Monitor with 4K Camera and Charging Base - White
Customer Rating
3
Camera quality is good, everything else is bad
on January 31, 2025
Posted by: Levi
I was really excited about getting this baby monitor, mostly for the picture quality (which sure enough, is great). However there are a lot of issues. The vocal detection doesn’t really work (baby will be crying and the monitor doesn’t turn on, but when the AC kicks on the monitor turns on as if something happened), the microphone is just as bad as any baby monitor I’ve used, the white noise/music sounds terrible, sometimes the camera rotation button just doesn’t respond, and lastly the camera has a weird delay where it shows the last thing it saw before it went into sleep mode, so for a moment your baby will be gone or someone (past you) may be standing over your baby, which is terrifying.
Did I buy it for all these things? No, I bought it for the 4k image, which is pretty good. Worth it? I got it on a pretty big sale, so in that case yes, but I wouldn’t pay full price until they fix all these bugs.
Also, it took over a month to arrive (even though it said 2-5 business days).
Written by a customer while visiting eufylife.com
Customer Rating
5
Excellent
on December 14, 2024
Posted by: Alexander
I had trouble connecting to the Eufy Baby App. I scanned the QR Code and it said “invalid”. Power cycled my cellphone, and it scanned and connected to my phone. Camera is super clear, runs smooth. Love this thing.
Written by a customer while visiting eufylife.com
Customer Rating
4
Nice! Need more alert options.
on December 11, 2024
Posted by: Anonymous
Overall it seems nice, the picture is very clear and clean, nice wide angle, but not too wide, the signal strength is great, the app is a little less friendly then other platforms we have used but it’s fine. it’s definitely lacking in the alert detail. Our camera died in the middle of the night and the monitor does not alert you to the disconnect, that is a major issue in our opinion..(camera came unplugged the day before and we didn’t notice) on that note battery life of the camera itself is great! The screen does show battery life of both the camera and monitor, but it’s a very tiny icon and again, no alarm for low battery, Haven’t really had the monitor off the base much so can’t give a review on that battery life. Having the base is also very nice. Set up was super easy, I just turned it on and it worked.
Written by a customer while visiting eufylife.com
Customer Rating
5
Baby Monitor E21
on November 22, 2024
Posted by: Arpit
Love the new upgrades from the 2K version. The quality is amazing! Love that you can do two audio now. I wish the split screen view was available on the mobile devices and not only on the portable monitor. For the future updates/upgrades is it possible to allow a larger micro sd to be used? Or have this device link to your Eufy Security HomeBase.
Written by a customer while visiting eufylife.com