Customer reviews from Samsung US
Samsung - Bespoke Smart Slide-In Electric Range 6.3 cu. ft. with Air Sous Vide & Air Fry - White Glass
Average customer rating
4.4
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
46
4 Stars
1
3 Stars
0
2 Stars
4
1 Star
6
86%of customers recommend this product.
(
42 out of
49)
Customer Reviews for Samsung - Bespoke Smart Slide-In Electric Range 6.3 cu. ft. with Air Sous Vide & Air Fry - White Glass
Customer Rating
2
Good looking but dumb
on December 30, 2025
Posted by: Billa
from Port Orange, Florida
I have had this range for nearly a year and I don’t like most of what it has to offer. Like another reviewer, I have had issues with burners set to low deciding to overheat and burn whatever I was cooking. You need to constantly be there watching, which no one has any time to do. This obvious design issue is a safety hazard. I am on the verge of replacing this oven. I have 4 Samsung Bespoke appliances. I love the fridge and dishwasher. The stove and microwave/fan are useless.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, January 5, 2026
Hello Billa,
We understand that the cooktop's heating performance can be concerning. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151750108 to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand that the cooktop's heating performance can be concerning. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151750108 to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
