Customer reviews from Samsung US
Samsung - Bespoke Smart Slide-In Electric Range 6.3 cu. ft. with Air Sous Vide & Air Fry - White Glass
Average customer rating
4.4
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
46
4 Stars
1
3 Stars
0
2 Stars
3
1 Star
6
88%of customers recommend this product.
(
42 out of
48)
Customer Reviews for Samsung - Bespoke Smart Slide-In Electric Range 6.3 cu. ft. with Air Sous Vide & Air Fry - White Glass
Customer Rating
5
So pleased!
on October 15, 2024
Posted by: gibiss
[This review was collected as part of a promotion.] I can honestly say I am beyond pleased with our new stove. I had some concerns at first with its design since it has the knobs on the front of the stove. I have a young child in the home and was afraid he would mess with it or turn it on but the pinch and twist knobs have done wonders and are so far, my favorite safety feature of the stove. Its very user friendly and has a multitude of settings for me to choose from when I'm cooking.
I like the overall aesthetic of the stove and it fits into our kitchen design pretty well too, which is a bonus! Its design is simple and a bit modern. It doesn't have the raised back piece most stoves have and instead the oven ventilation is to the back on top. It doesn't get hot spots on the corners while I cook and I really like have it being designed this way makes it flush with my counter top. It makes my life easier when cleaning.
It isn't induction, it's electric, but it has the hot surface sensor clearly displayed which helps my children know not to be near the stove while I'm cooking if the cook top is still hot. The very first time we cooked with it my children wanted to try it out. They accidentally made a mess while cooking and it was very easy to clean. Safety and convenience are a big deal for me in my busy life.
I was able to set the stove up on the Smart Things app. I can't star or preheat the stove unless I'm home obviously (that wouldnt be safe) but being able to set up the cook time, type, and temp from wherever I am be it out running errands or at work and calling home to have my teenage son simply press the button to start it so it's preheated before I get home has been wonderful!
The express burner for boiling works wonders. I had a lot of water boiling within 6 minutes and it would have taken double or triple the time on my old stove! It has been a great addition for our household and we have been beyond pleased with its performance!
I have a hard time making puchases. I over think all the details and worry I will suffer from buyers remorse but with this stove I can say I haven't regretted it one bit. I look forward to cooking many meals with it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
very happy with the convection and air features
on October 28, 2024
Posted by: Maverick
[This review was collected as part of a promotion.] We had this range for 3 months, What a great product.
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful unit that's not without flaws.
on January 2, 2025
Posted by: popdropski
[This review was collected as part of a promotion.] Really enjoy this unit so far. A few things thatcould be improved- you can easily turn on the burners by accidentally hitting them, it does not jump out at you that a burner is still hot. Overall it's been great.
Written by a customer while visiting Samsung US
Customer Rating
1
Not sure
on January 15, 2025
Posted by: Hahaha
from Homr
Bought this in October. Didn't even last 21/2months. I was cooking on the top thr unit started smoking from under the nobs then a spark and triggered the breaker off. Easy fire starter. Seems like electrical issue. Didn't feel safe having this unit in my home.
No, I would not recommend this to a friend.
Response from Samsung USBy Ernest, SEA Care, January 16, 2025
Hi there,
We would like to assist you further with your concern. Kindly let us know more about the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148173775) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
We would like to assist you further with your concern. Kindly let us know more about the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148173775) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
stylish and useful
on January 17, 2025
Posted by: bodydoc
[This review was collected as part of a promotion.] I have been so happy with this. I am kicking myself for not upgrading sooner. I highly recommend this
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
General features
on January 19, 2025
Posted by: Marley
[This review was collected as part of a promotion.] Love the range. It has been very easy to learn how it operates. The Cooktop cleans better than any other range that we have owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Range reveiw
on February 11, 2025
Posted by: Amanda
from Florida
I love this range its best one I have ever had. And all I have is Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Crappy features
on December 3, 2025
Posted by: Nothappy
from Noneya
This dumb range has an auto “on” feature which cannot be disabled. This thing drives me crazy, every single time you open the oven door when it is not on, it prompts it to start heating. It sits there taunting you.
Also the cooktop timer is hidden in settings, nothing smart about this thing.
Worst range we’ve ever had, they concentrate on AI way too much, just make a working oven that doesn’t try to predict your next move. Make things simpler. We are literally going to return this and just go with another brand. It was a terrible decision to go with Samsung, the fridge sucks too. Returning a few Samsung appliances.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Care, December 4, 2025
Greetings!
We completely understand your frustration and can feel how disruptive this experience has been for your daily routine. We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with your home appliances.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151494752 to help our team pull up your information.
Leo
We completely understand your frustration and can feel how disruptive this experience has been for your daily routine. We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with your home appliances.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151494752 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US