Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
823
4 Stars
155
3 Stars
42
2 Stars
22
1 Star
39
91%of customers recommend this product.
(
719 out of
786)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
4
Good buy
on December 11, 2022
Posted by: Garden
from Louisville, KY
[This review was collected as part of a promotion.] It’s now been a little over two weeks since I bought this unit. I’ve made use of some of the features with success, but haven’t had a chance to use others. I wish I had known about the oven being smokey with the first usage. I do wish that the air fryer basket had come with the unit rather than having to order it separately. I also wish that a paper manual had come with the unit. It is so hard to look up info on your phone until you have used that function a few times. I wish the warming drawer were deeper as on my previous model. Even with all these findings, I feel it was a good buy.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good But Needed written Instruction book.
on December 12, 2022
Posted by: Mike
from Quinton VA
[This review was collected as part of a promotion.] Stove is great but did not come with instruction book. We could not use some functions till we called for the book. When it came we found the add to be untrue, you said it comes with an airfryer but only if you buy another piece. you should esay that in the description.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
1
Response from Samsung USBy Melardo, Samsung Care, December 22, 2022
Hi Mike,
As a consumer like you, a user manual is important, especially when you have a new appliance.
You can cook fresh or frozen foods with Air Fry while using less oil than normal methods (or no oil at all), which makes it a healthier alternative to regular deep frying. The Air Fry tray is designed specifically for this feature and should be used whenever you need to make a fresh batch of something delicious.
The below link is the user manual for your model. Turn the pages 35-36 (Air Fry) for reference: https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf
You may refer to our website to purchase the air fry tray: https://www.samsung.com/us/home-appliances/home-appliances-accessories/range-accessories/stainless-steel-air-fry-tray-accessory-for-30--ranges-nx-aa5000rs/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145266795), which will help our team pull up your information.
Have a great day.
Melardo
As a consumer like you, a user manual is important, especially when you have a new appliance.
You can cook fresh or frozen foods with Air Fry while using less oil than normal methods (or no oil at all), which makes it a healthier alternative to regular deep frying. The Air Fry tray is designed specifically for this feature and should be used whenever you need to make a fresh batch of something delicious.
The below link is the user manual for your model. Turn the pages 35-36 (Air Fry) for reference: https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf
You may refer to our website to purchase the air fry tray: https://www.samsung.com/us/home-appliances/home-appliances-accessories/range-accessories/stainless-steel-air-fry-tray-accessory-for-30--ranges-nx-aa5000rs/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145266795), which will help our team pull up your information.
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
So Far Great Stove
on December 13, 2022
Posted by: Sewgrand
from North Carolina
[This review was collected as part of a promotion.] This was not the stove I was going to buy, but because of features for the price I decided to buy. So far have used convection, air fry, and regular oven features and of course the cook top. No complaints. Of course, smooth top takes a lot of maintenance to keep clean, but I already knew that from the last smooth top stove that I had. I particularly like that the burners have knobs and not the digital kind as my last one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on December 14, 2022
Posted by: Pickle73
from Brainerd MN
[This review was collected as part of a promotion.] The features and easy to read buttons and knobs make this a must have to use in any kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bakes beautifully!
on December 17, 2022
Posted by: Chriscross
from Amherst Ohio
[This review was collected as part of a promotion.] I love this cook top electric range! I always wanted a stove top that stays clean. I was a bit leary about the oven heat element being at the top of the oven instead of the bottom. But, with the air circulation it bakes even better than a standard oven! I use the timer as well, as I tend to forget that there is something on the stove! This is the range I have been wanting and I didn't even know! Thanks, Sansung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cleaning is difficult
on December 19, 2022
Posted by: ming
[This review was collected as part of a promotion.] Cleaning is more difficult and tends to scratch，The exterior is very beautiful, the savings space is relatively small
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 20, 2022
Posted by: Tc70
from Kentucky
[This review was collected as part of a promotion.] Happy with my new range. Can even control my oven settings fron my phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice oven. Cooks great and looks great
on December 21, 2022
Posted by: Phil
from Colorado Springs
[This review was collected as part of a promotion.] This is a very nice oven. Cooks great and looks great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US