Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,011 Reviews)
Rating breakdown 1,011 reviews
5 Stars
772
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
675 out of
732)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Love it!
on July 2, 2024
Posted by: Jdazox
from Felton, DE
[This review was collected as part of a promotion.] This range is so beautiful! We got this about a month ago and it’s amazing! I love being able to lock the door especially with having littles around and I also love that the nobs lock as well. I think the app is a very cool feature since I can control the oven directly from my phone. I love having the air fry option for when I have to cook a larger quantity and can’t use my small one. I also love how many different options and settings there are!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a very easy to operate.
on July 3, 2024
Posted by: Tookie
[This review was collected as part of a promotion.] I bought this item a few weeks ago, and so far it's great.
Written by a customer while visiting Samsung US
Customer Rating
3
Stove top n oven
on July 3, 2024
Posted by: Cinkitten
[This review was collected as part of a promotion.] Stove top could heat up faster. Hard to set timer for anything. Air fryer takes along time to cool after using. The stove top is hard to keep shiny clean .
I would recommend this to a friend!
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy Rainly, Samsung Care, July 4, 2024
Greetings,
We appreciate you sharing your overall experience with your Samsung range. We are here to help.
I've included a link below for the steps if the cooktop has a temperature issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Also, here's a link for some tips on how to clean the electric cooktop. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the links above, please see the model's user manual link below for the steps to set the timer on page 28.
https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147297792, which will help our team pull up your information.
^Rainly
We appreciate you sharing your overall experience with your Samsung range. We are here to help.
I've included a link below for the steps if the cooktop has a temperature issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Also, here's a link for some tips on how to clean the electric cooktop. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00060833/
In addition to the links above, please see the model's user manual link below for the steps to set the timer on page 28.
https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147297792, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove
on July 4, 2024
Posted by: Chrisdaz92
from Felton
[This review was collected as part of a promotion.] I love the fact that you can lock the buttons so your kids can’t play with it. I love the smart features and the fact that it has an air fryer built in. I would highly recommend this stove to anyone and everyone who may or may not be looking for a new kitchen product. You can’t go wrong with buying this stove. It is definitely a must purchase if I do say so myself.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So far, loving it
on July 7, 2024
Posted by: Jody
[This review was collected as part of a promotion.] I’ve had a Samsung range in my last home. When looking for an upgrade I was happy to find what I wanted. I am extremely happy with Samsung ranges. Not sure what I think about the steam cleaning as it doesn’t work on burned pie filling, but it should work great for normal cleaning without the heat of a regular cleaning cycle.
Written by a customer while visiting Samsung US
Customer Rating
5
Great electric option
on July 11, 2024
Posted by: Jayce727
from Silver Springs, NV
[This review was collected as part of a promotion.] Unfortunately we need an electric range as we don’t have gas lines run but this oven is an amazing option for electric. Our last one died and I’m so glad as this thing is a wonderful upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing stove.
on July 11, 2024
Posted by: Anonymous
from Forest grove Oregon
[This review was collected as part of a promotion.] Best stove I’ve ever used. They truly nailed it!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mutable options for the burners
on July 11, 2024
Posted by: Jmne
[This review was collected as part of a promotion.] I bought this in Nov and I love it. It look great easy to clean..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US