Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
772
4 Stars
151
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
676 out of
733)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
2
none
on January 29, 2024
Posted by: dee 2
[This review was collected as part of a promotion.] All burners are not consistent. Over cooks even on a low setting. Oven will undercook or overcook with no way of knowing. Not happy with it at all. Have to constantly keep changing settings. It does have other features but the most important should be consistency.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy Ernest, SEA Care, January 30, 2024
Greetings,
Having a reliable range is essential in preparing freshly cooked meals. Let's get the information you need to ensure your cooktop and oven provide the best results.
The links below will provide the steps to ensure your use of the cooktop and oven is as smooth as possible and give you additional information by checking the hyperlinks. Please select the scenario that best fits your situation.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Samsung cooktop cookware breakdown:
https://www.samsung.com/us/support/answer/ANS00045483/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146796140) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Having a reliable range is essential in preparing freshly cooked meals. Let's get the information you need to ensure your cooktop and oven provide the best results.
The links below will provide the steps to ensure your use of the cooktop and oven is as smooth as possible and give you additional information by checking the hyperlinks. Please select the scenario that best fits your situation.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Samsung cooktop cookware breakdown:
https://www.samsung.com/us/support/answer/ANS00045483/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146796140) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
4
Best upgrade!
on January 29, 2024
Posted by: NSArtistGuy
from Indiana
[This review was collected as part of a promotion.] I started a kitchen renovation and decided it was time to upgrade from a double in wall oven and countertop stove to this range. Our family absolutely loves it! It is so easy to operate and with its WiFi connection. It integrates with Amazon Alexa for voice activation and notifications.
It cooks food so evenly and quickly!
It cooks food so evenly and quickly!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great oven.
on January 29, 2024
Posted by: Jeff
[This review was collected as part of a promotion.] This oven is everything I thought it would be especially the wifi feature.
Written by a customer while visiting Samsung US
Customer Rating
4
NICE FEATURES
on January 29, 2024
Posted by: JANS
from FLORIDA
[This review was collected as part of a promotion.] THIS IS THE 2ND SAMSUNG STOVE I BOUGHT. I LOVE THE STOVE, HOWEVER, MUCH LIKE THE OTHER ONE I HAD. THE GLASS TOP SCRATCHES VERY EASILY. AS FAR AS I'M CONCERNED, THAT IS THE ONLY DRAWBACK TO THIS AWESOME STOVE.. JUST BE VERY CAREFUL. MAKE SURE ALL PANS ARE SMOOTH ON THE BOTTOM. OR IT WILL SCRATCH
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nasty glass top
on January 29, 2024
Posted by: FaPa
from Nashville, TN
[This review was collected as part of a promotion.] The glass top is impossible to keep scratch-free and is very hard to keep clean. I wish having kept my old one. On the positive side, this range does offer some good features such as settings for dehydration, convection, and adjustable broiling temprature.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy Ernest, SEA Care, January 30, 2024
Greetings,
We understand the importance of having a pristine appliance for every household. Let's get the necessary information to keep the cooktop well-maintained.
The link below will give you instructions on how to keep the cooktop in tip-top condition, and you can get more information by checking the hyperlinks and video.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146795695) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
We understand the importance of having a pristine appliance for every household. Let's get the necessary information to keep the cooktop well-maintained.
The link below will give you instructions on how to keep the cooktop in tip-top condition, and you can get more information by checking the hyperlinks and video.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146795695) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product!
on January 29, 2024
Posted by: KevMcD
[This review was collected as part of a promotion.] Easy installation. Unit has many great options including an air fryer. The WiFi connection is a huge plus and gives you piece of mind.
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice
on January 29, 2024
Posted by: Phil
from Pocono Lake, PA
[This review was collected as part of a promotion.] I bought this range a few month back and enjoying every day. Simple to operate and great performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my text savvy oven
on January 29, 2024
Posted by: Kikisama
from Richmond va
[This review was collected as part of a promotion.] It’s a very lovely oven. I absolutely love the air fryer built inside.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US