Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
772
4 Stars
151
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
676 out of
733)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Great value electric range
on October 13, 2023
Posted by: batmick
from Fort Lauderdale, FL
[This review was collected as part of a promotion.] We purchased this range after a long period of research and looking at different options. We wanted to switch from a gas stove in our new home back to electric, which we were used to from our previous house. Most important for us was a clean and easy to clean look, which this model offers. We have been trying it out for three weeks now and love it. Installation and setup was easy and intuitive, including the connection to WiFi, though I am not sure we will ever use this feature. But it works, and I get alerts on my phone and watch when the oven has reached temperature, for example. The air fry option seems to work well and we have been able to heat up food just as quickly and good as in a small tabletop air fryer we had been using before. The oven is huge, with plenty of room for even large dishes. The cooktop works very well too, and we especially like the selectable element size for two of the larger plates. Makes it easy and more energy efficient to use different size pots and pans. The unit is also surprisingly quiet, compared to what we had before. We are happy with our purchase and hope to enjoy it a long time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are great and the manual is clear.Na
on October 23, 2023
Posted by: NanaJF
[This review was collected as part of a promotion.] I recently purchased this item and have enjoyed learning all the new ways to cook.
Written by a customer while visiting Samsung US
Customer Rating
3
Burns everything
on October 24, 2023
Posted by: BurnEverything2023
Range works great, but oven burns everything. I guess it's going to take some time to get use to it.
Response from Samsung USBy SEA Care, October 25, 2023
Hi there,
We want to ensure that the oven cooks the dishes well. Let us help you improve the performance of the range.
Here is a link to help you with the oven. Please follow the steps and click the hyperlinks for further assistance.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146449988 to help our team pull up your information.
Have a great day.
^Aloe
We want to ensure that the oven cooks the dishes well. Let us help you improve the performance of the range.
Here is a link to help you with the oven. Please follow the steps and click the hyperlinks for further assistance.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146449988 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Love the griddle feature
on October 30, 2023
Posted by: Pipgom
from Florida
[This review was collected as part of a promotion.] Easy to use and no errors so far. Gets hot really fast.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great range
on November 15, 2023
Posted by: Rick
from Avon Park, Florida
[This review was collected as part of a promotion.] We bought this range as part of our kitchen remodeling project. We have been more than happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on November 21, 2023
Posted by: Jwhite
from Butte montana
[This review was collected as part of a promotion.] I like all the options on this stove the only thing I wish is that the smart things could be turn on all the time .it would be nice to turn the oven on while i was at the store so it could preheat will i was shopping
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on December 19, 2023
Posted by: Kimo
[This review was collected as part of a promotion.] I am so pleased with this Range. I replaced a Jenn-air and I think this one with the options available is much quicker. I would purchase again and recommend to my friends.
Written by a customer while visiting Samsung US
Customer Rating
1
Pick me so I can buy a new stove!
on December 24, 2023
Posted by: Anonymous
from South Texas
[This review was collected as part of a promotion.] On the first day of Halloween, my true love bought me a new Samsung range. And by Christmas dinner it was broke! And Samsung refuses to fix it! Even though it’s KNOWN problem with their products! Husbands, save yourself the grief and don’t buy your wife anything Samsung! Have a Merry Christmas! Maybe I’ll win so I can buy me a new LG stove!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, December 28, 2023
Hello,
We want to inquire more about what happened with the range and would like to assist.
You may contact our Support Team via the link below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We want to inquire more about what happened with the range and would like to assist.
You may contact our Support Team via the link below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US