Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.5
(1,205 Reviews)
Rating breakdown 1,205 reviews
5 Stars
910
4 Stars
172
3 Stars
46
2 Stars
29
1 Star
48
91%of customers recommend this product.
(
783 out of
864)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Range is a great addition to my kitchen
on July 9, 2025
Posted by: Stormed42
from Charleston,I’ll
[This review was collected as part of a promotion.] This range is great. I immediately noticed it does not heat up my kitchen like my old one did. It does Not take long to preheat the oven. I am able to prepare meals a lot quicker. It looks great in my kitchen. I love the looks
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
voided my warranty somehow a single roach broke it
on July 30, 2025
Posted by: Kadddd
from Oklohoma
Aparrently 1 roach in your house will make the display stop working on a 3 week old oven and void the warranty. Never buying samsung again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, July 31, 2025
Hello there,
We can imagine how you feel about your range. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198039) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We can imagine how you feel about your range. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198039) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on July 31, 2025
Posted by: Beckp02809
from Rhode Island
[This review was collected as part of a promotion.] All my appliances are Samsung! Love the products and will always buy when new are needed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous and has all I wanted!
on August 3, 2025
Posted by: Chillier
[This review was collected as part of a promotion.] Everything I wanted and more. Easy instructions by scanning and search for options. Synchronization to my smart phone. Leaves me hands free.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Stainless Steel Stove
on September 15, 2025
Posted by: Jack
from Palm Coast, FL
[This review was collected as part of a promotion.] The stove is beautiful but the issue is there is no actual users manual to figure the setup of the clock especially since there is no clock button. Once you figure out that you need to connect to Wi-Fi, then the clock gets set. This stove should come with a manual for the setup be made easier.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Crappy features
on December 3, 2025
Posted by: Nothappy
from Noneya
This dumb range has an auto “on” feature which cannot be disabled. This thing drives me crazy, every single time you open the oven door when it is not on, it prompts it to start heating. It sits there taunting you.
Also the cooktop timer is hidden in settings, nothing smart about this thing.
Worst range we’ve ever had, they concentrate on AI way too much, just make a working oven that doesn’t try to predict your next move. Make things simpler. We are literally going to return this and just go with another brand. It was a terrible decision to go with Samsung, the fridge sucks too. Returning a few Samsung appliances.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Care, December 4, 2025
Greetings!
We completely understand your frustration and can feel how disruptive this experience has been for your daily routine. We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with your home appliances.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151494752 to help our team pull up your information.
Leo
We completely understand your frustration and can feel how disruptive this experience has been for your daily routine. We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with your home appliances.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151494752 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Big oven heat well, great enclosed bottom element
on December 19, 2025
Posted by: RockyFlatirons
from Boulder, Colorado
[This review was collected as part of a promotion.] The oven is large enough for multiple casseroles for large family gatherings. The enclosed bottom element does a great job making cleanup easier. The different tone at the end of timed bake makes it easy to understand when cooking is finished compared to when heating to temperature as occurred. The smooth surface for control and setup buttons is easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t buy it!
on February 4, 2026
Posted by: Bought the suite
from St Could, Florida
[This review was collected as part of a promotion.] This range takes a long time to warm up on bake less than a year and a half of owning the interior coating started to flake off. My air cleaner goes off every time I turn on the range. Samsung says it’s just cosmetic and will not honor the warranty. Stay away from this product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, February 6, 2026
Hello there,
We understand the importance of a reliable oven. Allow us to help.
We recommend checking this troubleshooting link if the oven takes time to heat.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature
Here is a guide with tips and tricks for cleaning your oven. Please click on every option available. Kindly click on the embedded word and watch the included video.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS10002315/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152030202) to help our team pull up your information.
Have a great day.
^Camille
We understand the importance of a reliable oven. Allow us to help.
We recommend checking this troubleshooting link if the oven takes time to heat.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature
Here is a guide with tips and tricks for cleaning your oven. Please click on every option available. Kindly click on the embedded word and watch the included video.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS10002315/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152030202) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US