Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
772
4 Stars
151
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
676 out of
733)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Great range! Love the air fryer!
on September 18, 2023
Posted by: vette0170
from Columbus, OH
[This review was collected as part of a promotion.] I love this range, especially the air fryer function. I was using a separate air fryer, however, when it came time to replace my range, I decided to go with a model that included an air fryer. I researched many brands and finally settled on the Samsung model. It has the most features, including the air fryer and wifi connection, at the best price. I am very satisfied with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Air fryer
on September 18, 2023
Posted by: The chef
We brought one when we purchased our house. The best stove my wife ever had. So many different settings to choose from. The bonus was the built in air fryer. I would highly recommend this stove.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 18, 2023
Posted by: Virtuallyyours
[This review was collected as part of a promotion.] I brought this stove 7 months ago and truly love it. I especially love that it's part of the smart things family
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, and reliable
on September 18, 2023
Posted by: Trish
[This review was collected as part of a promotion.] Absolutely Love my range! I bought it to replace a defective LG model that wouldnt hold proper temp. This is by far my favorite range i have ever had. No issues at all. Great features like air fry, and the option on the left side to use a griddle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice stove.
on September 18, 2023
Posted by: Tryn2cook
from La Feria, Texas
[This review was collected as part of a promotion.] I bought this stove about 6 months ago. So far so good. Everything seems to work fine on the stove. And the air fryer setting is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Digital Issues
on September 19, 2023
Posted by: Luv2cook
[This review was collected as part of a promotion.] Purchased this a year ago and there seems to be many issues with it. The air fry option and oven option, when I turn it on, will only allow the number 3 to be entered. So I have to set the temperature for 333 degrees, cancel the temperature and restart to get it to the correct temperature. Also, the SmartThings application has trouble communicating with the device. It works, it’s just not seamless.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Chrystel, SEA Care, September 22, 2023
Hi there,
We completely understand what you're dealing with, and we'd love to help you with this.
Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor or the product is installed in a place with a weak Wi-Fi signal.
We suggest browsing through the guide below for details to help you with the control panel from not responding.
Other buttons won't respond:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146319500, to help our team pull up your information.
Have a great day!
^Chrystel
We completely understand what you're dealing with, and we'd love to help you with this.
Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor or the product is installed in a place with a weak Wi-Fi signal.
We suggest browsing through the guide below for details to help you with the control panel from not responding.
Other buttons won't respond:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146319500, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 19, 2023
Posted by: JamieH
[This review was collected as part of a promotion.] We've had this for about a year and no issues! It's definitely worth every penny
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Got what I paid for and more.
on September 19, 2023
Posted by: Bremfam
from Wa.
[This review was collected as part of a promotion.] Used about every feature on this and haven't been disappointed yet.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US