Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,175 Reviews)
Rating breakdown 1,175 reviews
5 Stars
891
4 Stars
171
3 Stars
44
2 Stars
24
1 Star
45
91%of customers recommend this product.
(
770 out of
845)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
My new stove
on April 22, 2025
Posted by: Angel
[This review was collected as part of a promotion.] The brand and quality allow this appliance to be high-quality. Its advanced technology allows us to have more free time while enjoying less time in the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Convenience I Didn't Have
on May 15, 2025
Posted by: mjkimbrough
from Arlington, TX
[This review was collected as part of a promotion.] Everything works like is it supposed to. What I have found that is the best is the option to control it with my phone. Who knew that this was going to be so helpful, and so convenient. I can preset my timer for dinner, heat up the oven on my way home from work, start the cleaning when I am out shopping. Love this new stove.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed Duribility
on May 26, 2025
Posted by: zzin95
from Altamont, NY
I bought 4 appliances at 05/2022 with extended warranty. 3 of 4 appliances occured problem when end extended warranty. This range's left side knob did not work a month ago and start smoke with burning smell. Microwave turned off continuously and made big noises, Error code for drain continuously came out for Dishwasher. I used Samsung product several years but I'm very disappointed this time. Consider Duribility when buy Samsung appliances.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Care, May 29, 2025
Hello,
We understand the frustration about your experience with your appliances. We're here to help.
Below is a link to troubleshooting a microwave that turns off continuously.
Samsung microwave does not turn on or turns off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
Here is a link with information about microwave sounds and why they happen. Browse the guide and select a sound similar to what your microwave creates for the troubleshooting steps.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
We have also provided a link to troubleshoot the dishwasher that does not drain. It also contains other resources to check when there are blinking lights or error codes and clean the dishwasher.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
For further assistance with the range, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149358169) to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand the frustration about your experience with your appliances. We're here to help.
Below is a link to troubleshooting a microwave that turns off continuously.
Samsung microwave does not turn on or turns off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
Here is a link with information about microwave sounds and why they happen. Browse the guide and select a sound similar to what your microwave creates for the troubleshooting steps.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
We have also provided a link to troubleshoot the dishwasher that does not drain. It also contains other resources to check when there are blinking lights or error codes and clean the dishwasher.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
For further assistance with the range, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149358169) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
As advertised
on July 2, 2025
Posted by: Jonny
from Syracuse , NY
[This review was collected as part of a promotion.] The cooking range heats up fast. The oven is reasonably fast and maintains temperature. The app is helpful and lets you know when the oven is ready. It works as advertised.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Range is a great addition to my kitchen
on July 9, 2025
Posted by: Stormed42
from Charleston,I’ll
[This review was collected as part of a promotion.] This range is great. I immediately noticed it does not heat up my kitchen like my old one did. It does Not take long to preheat the oven. I am able to prepare meals a lot quicker. It looks great in my kitchen. I love the looks
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
voided my warranty somehow a single roach broke it
on July 30, 2025
Posted by: Kadddd
from Oklohoma
Aparrently 1 roach in your house will make the display stop working on a 3 week old oven and void the warranty. Never buying samsung again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, July 31, 2025
Hello there,
We can imagine how you feel about your range. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198039) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We can imagine how you feel about your range. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198039) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on July 31, 2025
Posted by: Beckp02809
from Rhode Island
[This review was collected as part of a promotion.] All my appliances are Samsung! Love the products and will always buy when new are needed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous and has all I wanted!
on August 3, 2025
Posted by: Chillier
[This review was collected as part of a promotion.] Everything I wanted and more. Easy instructions by scanning and search for options. Synchronization to my smart phone. Leaves me hands free.
Written by a customer while visiting Samsung US