Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,180 Reviews)
Rating breakdown 1,180 reviews
5 Stars
895
4 Stars
171
3 Stars
44
2 Stars
25
1 Star
45
91%of customers recommend this product.
(
773 out of
849)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
It is just what we need
on June 28, 2021
Posted by: Bill
from Florida
[This review was collected as part of a promotion.] I replaced an old samsung range and I am glad I did. It is just fine
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
What an improvement!
on August 26, 2021
Posted by: Debbiecakess
from Alameda
Gender:Female
[This review was collected as part of a promotion.] Our old stovetop/oven was 15 years old so this is a drastic improvement. I can't believe how quiet this oven is! Our old one was loud and using it warmed the entire kitchen (via the exhaust fan). I enjoy all of the options this oven offers (haven't had the opportunity to try the dehydrate function yet, but love that it has the air fry feature). Super easy to use, temperature is very consistent, the buttons respond easily when touched, and I like that the two larger burners are at the front (vs. our stovetop had one at the front, the other at the back). My favorite part about this oven is because it has so many features, it eliminates the need for additional appliances and I can save room in my kitchen. Wifi features are nifty, but not sure how much I'll use. I like how large the oven is, I'm able to bake multiple dishes with a consistent temperature. My only critique is the jingle sounds a little...off. Would be nice if we had the ability to change it.
Response from The InsidersBy Pat, Samsung Care, September 2, 2021
Thank you for your review. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Many features!!
on September 18, 2021
Posted by: Mary
from Oklahoma
[This review was collected as part of a promotion.] We bought this range about a month ago and I am pleased with it. It has the convection heat or you can choose just regular heat. It has an option for air fry but you do need to purchase a special pan for it. It has 6.3 cubic feet which is larger than some. It also is a smart range where you can control it from an app which is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 24, 2021
This review is wonderful! Thank you for sharing your opinion with us. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Love the griddle and air fry
on November 10, 2021
Posted by: Pattie
from Colorado Springs
[This review was collected as part of a promotion.] Easy to use and clean. Preheats quickly. Can’t wait to make Thanksgiving dinner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Several problems
on September 18, 2025
Posted by: FLgirl
from FL
Stove looks great but it's less than 3 years old and has several problems. Initially we found it hard to program the oven. We have to make several attempts to turn on or adjust the temp from 350. Now the large burner which we love will not adjust...it stays on high and will not turn down. Googled and found this to be a common problem. My husband is ready to ditch it and buy a different brand. He's the cook :)
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy SEA Care, September 18, 2025
Hello there, We make every effort to ensure your range operates at its best. Let's take care of this. Please refer to the links below to address your range's concerns. Click the hyperlinks for tips. Samsung electric and induction cooktop temperature issues (See "Element stays hot after changing from Hi to Lo"): https://www.samsung.com/us/support/troubleshoot/TSG10002324/
To adjust the oven's temperature depending on the modes that you are using, turn to pages 27-28 for "Timed cooking and Delay start," pages 30-33 for "Baking, How to adjust the temperature while cooking, Convection baking, Convection roasting, Air Fry mode," and page 38 for Temp Adjust: https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide the reference number 1150767019 to help our team locate your information. Have a great day. -John
To adjust the oven's temperature depending on the modes that you are using, turn to pages 27-28 for "Timed cooking and Delay start," pages 30-33 for "Baking, How to adjust the temperature while cooking, Convection baking, Convection roasting, Air Fry mode," and page 38 for Temp Adjust: https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide the reference number 1150767019 to help our team locate your information. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
5
High-tech range
on October 8, 2025
Posted by: libtowngirl
[This review was collected as part of a promotion.] This oven cooks very quickly and evenly. It has regular baking and air-fry baking modes. I love the connectivity to my cell phone, letting me know when the oven has reached desired temperature, when a cooking cycle is complete, and other information in the form of text messages. The range itself sounds a multi-toned signal for this information as well. The range is attractive and sleek.
Written by a customer while visiting Samsung US
Customer Rating
5
Water and ice
on October 28, 2025
Posted by: John
from West Virginia
[This review was collected as part of a promotion.] We have loved the fridge especially the beverage station. Having filtered water and ice available is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent for the price
on October 28, 2025
Posted by: Kirtai
from Oklahoma City, ok
[This review was collected as part of a promotion.] Big enough, hard to clean like all glad cook tops, the air fryer function is slow, but no problems so far.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US