Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
823
4 Stars
155
3 Stars
42
2 Stars
22
1 Star
39
91%of customers recommend this product.
(
719 out of
786)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Very good quality products
on June 3, 2025
Posted by: Rogelio
[This review was collected as part of a promotion.] Very good quality products which can be monitored from your phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Permanent damage - lack of suitable labels
on September 24, 2022
Posted by: Lari
from Phoenix
we bought a new samsung smartthings range appliance just over a month ago. there is no note or label on the product advising not to use aluminum foil in the oven. the foil melted to the bottom of the oven and apparently fused with the oven bottom.
the only solution offered by samsung was for us to buy a new range - even though it’s a clear design feature that was not advertised, easily avoidable, and ruined the oven. we would appreciate it if samsung took responsibility towards its customers.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Rainly, Samsung Care, September 26, 2022
Dear Samsung Client,
To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG).
They can either answer your question or transfer you to your local store to answer your specific concern.
^Rainly
To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG).
They can either answer your question or transfer you to your local store to answer your specific concern.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
It is just what we need
on June 28, 2021
Posted by: Bill
from Florida
[This review was collected as part of a promotion.] I replaced an old samsung range and I am glad I did. It is just fine
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
What an improvement!
on August 26, 2021
Posted by: Debbiecakess
from Alameda
Gender:Female
[This review was collected as part of a promotion.] Our old stovetop/oven was 15 years old so this is a drastic improvement. I can't believe how quiet this oven is! Our old one was loud and using it warmed the entire kitchen (via the exhaust fan). I enjoy all of the options this oven offers (haven't had the opportunity to try the dehydrate function yet, but love that it has the air fry feature). Super easy to use, temperature is very consistent, the buttons respond easily when touched, and I like that the two larger burners are at the front (vs. our stovetop had one at the front, the other at the back). My favorite part about this oven is because it has so many features, it eliminates the need for additional appliances and I can save room in my kitchen. Wifi features are nifty, but not sure how much I'll use. I like how large the oven is, I'm able to bake multiple dishes with a consistent temperature. My only critique is the jingle sounds a little...off. Would be nice if we had the ability to change it.
Response from The InsidersBy Pat, Samsung Care, September 2, 2021
Thank you for your review. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Many features!!
on September 18, 2021
Posted by: Mary
from Oklahoma
[This review was collected as part of a promotion.] We bought this range about a month ago and I am pleased with it. It has the convection heat or you can choose just regular heat. It has an option for air fry but you do need to purchase a special pan for it. It has 6.3 cubic feet which is larger than some. It also is a smart range where you can control it from an app which is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 24, 2021
This review is wonderful! Thank you for sharing your opinion with us. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Love the griddle and air fry
on November 10, 2021
Posted by: Pattie
from Colorado Springs
[This review was collected as part of a promotion.] Easy to use and clean. Preheats quickly. Can’t wait to make Thanksgiving dinner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Expensive Paperweight
on June 23, 2025
Posted by: Alienbaldman
from Washington
This is one expensive paperweight. Only a couple years old and glass top is separating from top. Fan is making noises. Oven doesn't keep set temp. Display will do weird things when the oven gets steamy. i will never purchase another Samsung appliance. DO NOT PURCHASE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, June 24, 2025
Hi there,
We understand the significance of a working range in your household. Let's help you out.
Please refer to the links below to address your concerns with your range. For tips, browse over the hyperlinks.
Samsung oven fan is making a noise, not working, or won't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Samsung oven temperature issues (See "Oven temperature does not match thermometer"):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-temperature-does-not-match-thermometer-2
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149713188, to help our team locate your information when you message us.
Have a great day.
-John
We understand the significance of a working range in your household. Let's help you out.
Please refer to the links below to address your concerns with your range. For tips, browse over the hyperlinks.
Samsung oven fan is making a noise, not working, or won't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Samsung oven temperature issues (See "Oven temperature does not match thermometer"):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-temperature-does-not-match-thermometer-2
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149713188, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome electric range!
on June 14, 2021
Posted by: Bhuti58
from Rochester
Gender:Male
[This review was collected as part of a promotion.] This electric range has been quite an upgrade from my previous one. I really like the modern, contemporary stainless steel design. All the parts are made of high quality material.
The range also has a very easy to use/functional design. The touch controls are easy to use and understand from the get go. The Rapid Boil technology makes fast heating a breeze and the warming center in the middle is super convenient.
I was excited to add this range to my smart controls in Samsung Smart Things and Google Home. It really fits in nice with my other smart appliances. I like that I can monitor the state of the stove and oven anytime and also preset the oven. The oven or stove cannot be turned on remotely which I don't mind since I don't want any accidental use.
I also like the oven door lock feature to prevent kids from opening it when in use.
The range is very easy to clean with self cleaning options. I was a bit worried at first to see some burned marks on the glass top that didn't go with simple wiping. But once I followed the direction to use recommended Glasstop cleaner those marks went away with a little effort.
Very happy with this range!
The range also has a very easy to use/functional design. The touch controls are easy to use and understand from the get go. The Rapid Boil technology makes fast heating a breeze and the warming center in the middle is super convenient.
I was excited to add this range to my smart controls in Samsung Smart Things and Google Home. It really fits in nice with my other smart appliances. I like that I can monitor the state of the stove and oven anytime and also preset the oven. The oven or stove cannot be turned on remotely which I don't mind since I don't want any accidental use.
I also like the oven door lock feature to prevent kids from opening it when in use.
The range is very easy to clean with self cleaning options. I was a bit worried at first to see some burned marks on the glass top that didn't go with simple wiping. But once I followed the direction to use recommended Glasstop cleaner those marks went away with a little effort.
Very happy with this range!
Written by a customer while visiting The Insiders