Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
772
4 Stars
151
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
676 out of
733)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Perfect product
on January 30, 2023
Posted by: GeorgeP
from Monroeville, PA
[This review was collected as part of a promotion.] We bought this, had it delivered and set up. Everything went flawlessly. The range is fantastic with a number of features we had never known existed. You won’t be sorry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and capabilities.
on January 30, 2023
Posted by: Madddog
from Dardenne Prairie Mo.
[This review was collected as part of a promotion.] We love the air fry, dough proof and dehydrating features.
The rapid boil works fast to get to a boil.
We were hesitant to get another smooth top but it just takes a little maintenance each day to keep it looking new.
We love our new stove and customer service is awesome
The rapid boil works fast to get to a boil.
We were hesitant to get another smooth top but it just takes a little maintenance each day to keep it looking new.
We love our new stove and customer service is awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great range!
on January 30, 2023
Posted by: MRan
from Nashville, TN
[This review was collected as part of a promotion.] I am very happy with my Samsung range. The The glass top is easy to clean. My large skillet and pots fit the large burners. They heat evenly. The oven is large and great for baking family meals. The air fryer oven is perfect for cooking for more than two hungry people like the small one I was using.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Range
on January 30, 2023
Posted by: Kadt
from Kansas City
[This review was collected as part of a promotion.] Works great . Looks great. Just wish it had come with an owner’s manual.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and many useful features.
on January 30, 2023
Posted by: ArgrnKing
[This review was collected as part of a promotion.] Air Fry and Rapid Boil are the best! Looks great and heats up quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Oven
on January 30, 2023
Posted by: Cris
from Bear, DE
[This review was collected as part of a promotion.] I replaced my ancient stovetop and oven with this and its beyond nice having an actual working oven
Written by a customer while visiting Samsung US
Customer Rating
3
Front
on January 30, 2023
Posted by: Meebs77
from Georgia
[This review was collected as part of a promotion.] The front eye on the left doesn't heat up properly.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Angelica, Samsung Care, February 6, 2023
We understand the significance of having a range with burners heating properly, Meebs77. Let us help with your Samsung unit.
How your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. I have provided the links below for more information.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
You may also refer to page 53 of the user manual for other solutions when the cooktop does not cook fast enough.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145420512) to help our team pull up your information when you message us.
Thank you!
-Angelica
How your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. I have provided the links below for more information.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
You may also refer to page 53 of the user manual for other solutions when the cooktop does not cook fast enough.
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145420512) to help our team pull up your information when you message us.
Thank you!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
4
Steam Clean for the win
on February 1, 2023
Posted by: Jill
from Nampa, ID
[This review was collected as part of a promotion.] We bought our range 6 months ago. The keypad/buttons stuck since day one, this was repaired under warranty with minimal issues. Now that the keypad functions properly, I have no complaints. My wife and I chose this range as my wife wanted the air fryer and I wanted the steam clean option. The steam clean option works fairly well. I found if I ran it 4-5 times back to back and my oven was almost perfectly clean.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US