Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,180 Reviews)
Rating breakdown 1,180 reviews
5 Stars
895
4 Stars
171
3 Stars
44
2 Stars
25
1 Star
45
91%of customers recommend this product.
(
773 out of
849)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
4
Glass
on August 28, 2025
Posted by: Boomer27
from Fond du Lac, WI
[This review was collected as part of a promotion.] Glass very hard to keep clean, otherwise a great range.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Bad system
on September 7, 2025
Posted by: Badstove
Stove sucks. Air fryer doesn't work. Too hot or too cold. Takes forever to preheat
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, September 8, 2025
Greetings, We aim to ensure your range operates at its best. Let's get this taken care of. Please refer to the resources below to rectify your range's concerns. Click the links and hyperlinks for tips. The oven takes a long time to reach the set temperature: https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature
To set the oven to air fry mode, turn to pages 33-34 of the range's manual and page 54 to see the possible cause and solution when the oven temperature is too hot or too cold: https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150649319, to help our team locate your information when you message us. Have a great day. -John
To set the oven to air fry mode, turn to pages 33-34 of the range's manual and page 54 to see the possible cause and solution when the oven temperature is too hot or too cold: https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150649319, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung: The WORST SERVICE EVER. NO HELP 😡😡😡😡
on September 15, 2025
Posted by: Angry Customer
from Akron, OH
[This review was collected as part of a promotion.] 😡😡 Can’t bake calibration off serviced 4X 😡😡😡
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy SEA Care, September 15, 2025
Hi there, We strive to assist you at any time. We would like to have a direct conversation with you to discuss your overall experience, explore other available fixing options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150726820, to help our team locate your information when you message us. Have a great day. -John
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150726820, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 16, 2025
Posted by: I like samsung products
[This review was collected as part of a promotion.] I love my range and all it can do however one of the burners doesn't heat up as fast
Written by a customer while visiting Samsung US
Customer Rating
5
Air fryer
on September 23, 2025
Posted by: Dhale
from Suffolk Va
[This review was collected as part of a promotion.] I wasn't too sure about getting this stove but it matched my refrigerator so I bought it. So far it has not disappointed. It had more features than I realized, like the air fryer in the oven. One less appliance on the counter.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung top quality
on September 30, 2025
Posted by: KCHAN
[This review was collected as part of a promotion.] Love added features digitally the best ever oven I have cooked with
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Range Works Perfect
on October 6, 2025
Posted by: Wizsap
from Fayetteville, AR
[This review was collected as part of a promotion.] Works great, fast efficient heating. Only issue to mention have to hold down start button where soft press works on all others. Not a deal breaker just annoying to get used too.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on October 6, 2025
Posted by: hyanke
[This review was collected as part of a promotion.] Beautiful range! An upgrade from our old Samsung range. Flawless cooking- and much quicker as well! Love that I can preheat the oven from my phone. Sleek design and has all the space needed on the cooktop. The keep warm feature on the cooktop is a nice touch!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US