Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
823
4 Stars
155
3 Stars
42
2 Stars
22
1 Star
39
91%of customers recommend this product.
(
719 out of
786)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
2
OVERHEAT
on May 13, 2025
Posted by: MARIA
This stove is a really bad product. When I try to cook food it over heats it and it is uncontrollable. After turning the heat from medium to low it’s still super hot!! Samsung do better :(
Response from Samsung USBy Samsung Care, May 14, 2025
Hello Maria,
We understand that the range's cooking performance can be disappointing. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149159496) to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand that the range's cooking performance can be disappointing. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149159496) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
3
Overall Great Product
on May 16, 2025
Posted by: Anonymous
from Fort Myers, FL
Great product but with some flaws. Handle is too tightly close to the door. Typically you want to hang some towels in the handle for cleanup, this makes it hard.
The oven is also a bit loud when turned on.
The smart features are great though!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Care, May 16, 2025
Greetings!
Thank you for sharing your experience. It's helpful to hear how the handle placement affects your routine, especially when it comes to something as practical as hanging towels. We can see how that would impact convenience during daily use. It's also good to know the noise level stood out to you when the oven is running. At the same time, we're really glad to hear you're enjoying the smart features. Feedback like yours plays an important role in making thoughtful improvements, and we truly value it.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149191774 to help our team pull up your information.
Leo
Thank you for sharing your experience. It's helpful to hear how the handle placement affects your routine, especially when it comes to something as practical as hanging towels. We can see how that would impact convenience during daily use. It's also good to know the noise level stood out to you when the oven is running. At the same time, we're really glad to hear you're enjoying the smart features. Feedback like yours plays an important role in making thoughtful improvements, and we truly value it.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149191774 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Oven
on May 17, 2025
Posted by: Bethany
[This review was collected as part of a promotion.] I was unsure about the Samsung brand but I have been highly impressed. Love all the features that comes with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on May 24, 2025
Posted by: RickNEric
from Allentown, PA
[This review was collected as part of a promotion.] Absolutely amazing. We love our new stove. The burners work great and are very responsive to temp changes. The no heat air frier is amazing. I have never had stove i loved more. Cannot wait for it to turn the air vent on automatically. The app is great and i can send a setting tot he stove instead of all the buttons.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed Duribility
on May 26, 2025
Posted by: zzin95
from Altamont, NY
I bought 4 appliances at 05/2022 with extended warranty. 3 of 4 appliances occured problem when end extended warranty. This range's left side knob did not work a month ago and start smoke with burning smell. Microwave turned off continuously and made big noises, Error code for drain continuously came out for Dishwasher. I used Samsung product several years but I'm very disappointed this time. Consider Duribility when buy Samsung appliances.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Care, May 29, 2025
Hello,
We understand the frustration about your experience with your appliances. We're here to help.
Below is a link to troubleshooting a microwave that turns off continuously.
Samsung microwave does not turn on or turns off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
Here is a link with information about microwave sounds and why they happen. Browse the guide and select a sound similar to what your microwave creates for the troubleshooting steps.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
We have also provided a link to troubleshoot the dishwasher that does not drain. It also contains other resources to check when there are blinking lights or error codes and clean the dishwasher.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
For further assistance with the range, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149358169) to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand the frustration about your experience with your appliances. We're here to help.
Below is a link to troubleshooting a microwave that turns off continuously.
Samsung microwave does not turn on or turns off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
Here is a link with information about microwave sounds and why they happen. Browse the guide and select a sound similar to what your microwave creates for the troubleshooting steps.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
We have also provided a link to troubleshoot the dishwasher that does not drain. It also contains other resources to check when there are blinking lights or error codes and clean the dishwasher.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
For further assistance with the range, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149358169) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Oven
on June 3, 2025
Posted by: Geeter
[This review was collected as part of a promotion.] Easy to work. Very efficient. Easy to Clean. Great Overall
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love
on June 3, 2025
Posted by: Harleychick
from Luray, Virginia
[This review was collected as part of a promotion.] Love this oven. Glass top is the best. Like the features especially the air fry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 3, 2025
Posted by: tmesse01
from Tonganoxie, KS
[This review was collected as part of a promotion.] super easy to use, the oven/air fryer is excellent.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US