Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,010 Reviews)
Rating breakdown 1,010 reviews
5 Stars
771
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
674 out of
731)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
4
My Favorite Way to Cook Now
on September 24, 2021
Posted by: mreth
from portland
Gender:Female
[This review was collected as part of a promotion.] I really enjoy my range it has so many benefits and styles of ways to cook. It makes make cooking fun and exciting. There is a learning curve with all the styles from dehydrating, air frying, convection, grill, but eliminates the need for all the other appliances. There are a few things that I was where better like the storage tray at the bottom holds almost nothing, the top of the oven needs to be cleaned with a cleaner to get the best results, and the jingle on the timer I could do without. My favorite feature is the air fryer. The feature that is a huge plus to my busy schedule is the wifi capabilities. Being able to control the range with preheat keeps me in charge of the kitchen and helps when in the home and away in preparation of a meal. I feel this is a well thought out range and by far one of new favorite. In appreciate the quality of the range and all the benefits it has to offer. Cooking is more fun, it almost seem limitless, and then extra accessories are easy to clean. This is a kitchen upgrade based on features, functionality, and appearance
Response from The InsidersBy Pat, Samsung Care, October 29, 2021
We're happy to hear it is making cooking easier for you. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Loaded with options
on May 16, 2021
Posted by: joseph117
from Lees Summit
Gender:Male
[This review was collected as part of a promotion.] Our beautiful new range arrived and was hooked up and we were ready to try it out. It has so many oven setting . We are really excited to try the air fryer setting once we have purchased the pan. There are several oven setting as well and convection oven for baking which we will use at Christmas. This range is equipped with WIFI that allows for oven operation and monitoring. The cook top has several different sized elements and a very hand warming ring.
The over all design is sleek and really looks amazing in our kitchen.
The over all design is sleek and really looks amazing in our kitchen.
Written by a customer while visiting The Insiders
Customer Rating
4
Great features
on January 19, 2022
Posted by: Iluvcows
from KY
[This review was collected as part of a promotion.] Easy to use and clean I especially like the bread proofing feature.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 8, 2022
Posted by: Susan
from Landisville PA
i haven't tried all of the features yet, but so far we are loving this range. it makes cooking so easy - faster heating time, being able to use the app...just wish the clock brightness could be dimmed a bit. in the evenings, the clock is so bright it practically makes the whole kitchen glow. still trying to figure out if there is a way to dim it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on June 27, 2022
Posted by: hunter
from ringtown pa
[This review was collected as part of a promotion.] stove is just great easy to use oven roast is great
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence and Proven Quality
on January 17, 2023
Posted by: Sweet Tea
from Newport NC
[This review was collected as part of a promotion.] This is one of the best appliances I’ve bough. Easy to clean, the air fry option is great as well. Highly recommend this range.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
WOULD NOT BUY AGAIN
on October 19, 2024
Posted by: Vidley
from Loganville, Georgia
Nice features and pretty but impossible to keep stove top clean, you look at it and gets dirty. Alos the knobs are cheap, the lettering wears off when cleaned, they grow wobbly over time and are easily turned on by accident. Buying upgraded replacement knob is impossible due to the 3-element large eye knob being unavailable, your only choice is OEM knob from Samsung which have the issues I just spoke of. I love Samsung electronics but would never purchase appliances from them again.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy SEA Care, October 22, 2024
Hello Vidley,
Thank you for taking the time to share your thoughts about the Samsung NSE6DG8500SRAA cooktop. I can understand how the challenges with keeping the stovetop clean, the quality of the knobs, and their accidental turning could be frustrating, especially since you appreciate the other features of the appliance.
For help with cleaning, the section "Care and Cleaning of the Glass Cooktop" in your manual provides useful tips to help minimize smudges and maintain a clean surface. You can find this information starting on page 52. Regarding the knob durability and availability of upgraded options,
To check the availability and compatibility of replacement knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Here is a link to your manual for further details:
[Samsung NSE6DG8500SRAA Manual] https://downloadcenter.samsung.com/content/UM/202409/20240902202929257/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147618583) to help our team gather your information.
Have a great day.
^Charles
Thank you for taking the time to share your thoughts about the Samsung NSE6DG8500SRAA cooktop. I can understand how the challenges with keeping the stovetop clean, the quality of the knobs, and their accidental turning could be frustrating, especially since you appreciate the other features of the appliance.
For help with cleaning, the section "Care and Cleaning of the Glass Cooktop" in your manual provides useful tips to help minimize smudges and maintain a clean surface. You can find this information starting on page 52. Regarding the knob durability and availability of upgraded options,
To check the availability and compatibility of replacement knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Here is a link to your manual for further details:
[Samsung NSE6DG8500SRAA Manual] https://downloadcenter.samsung.com/content/UM/202409/20240902202929257/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147618583) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on January 16, 2025
Posted by: Shysilver
from North Carolina
[This review was collected as part of a promotion.] I bought my home and this was the appliance included and so far I’ve used it for a little less than a month and I love the features. I love that I can monitor the oven temp from my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US