Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
822
4 Stars
155
3 Stars
42
2 Stars
22
1 Star
39
91%of customers recommend this product.
(
718 out of
785)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
1
Don't waste your money
on September 28, 2024
Posted by: Ramirez
from Charlotte NC
I recently make this purchase and ignore this reviews, today I give this review to say this range is a piece of trash please please don't waste your money is just not worthy
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, September 30, 2024
Hello,
We want to know more about what transpires with the range and would like to assist.
We suggest contacting us via the options below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We want to know more about what transpires with the range and would like to assist.
We suggest contacting us via the options below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Best range for the best price
on July 9, 2025
Posted by: Meggles
from Melbourne FL
[This review was collected as part of a promotion.] The best range I have ever owned. Beautiful looking, like a chefs range- works great, love the work-fi capabilities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Classy and Elegant
on August 26, 2021
Posted by: sgwill
Gender:Female
[This review was collected as part of a promotion.] I thought my previous range was just fine, but my husband convinced me to get this new one as we were updating some other items in our kitchen.
I was very impressed when it was installed. Very elegant looking but also very functional. I love the cooktop lines that help me decide which burner to use with different sized pans. The cooktop is also very easily cleaned if something spills.
I love having an option of "normal" baking or convention baking and that the oven adjusts the cooking time if I chose convection so I don't end up over cooking something.
The best part however is the air fryer. We have a normal sized air fryer and use it several times a week. With the air fryer in this range however, I can cook like 4 times the amount of food at the same time and it doesn't produce any smells in the house.
Overall, I am very impressed and love my new range!
Response from The InsidersBy Pat, Samsung Care, August 27, 2021
Thank you for sharing your experience with us. We're happy you chose Samsung. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
1
Buyer beware!
on October 22, 2023
Posted by: Experienced Cook
I've been preparing meals daily for over 30 years, and this is absolutely the worst range I've ever used. Constant work to keep the cook top clean. Temperature settings on the 3-in-1 burner are nearly impossible to regulate. I thought it may be just a learning curve on my part, but it continues to disappoint after close to a year of trial and error. Middle burner set on Lo will boil soup! So much for setting on Lo to simmer. Oven features like air fry are nice but be prepared to do a major cleaning of the entire oven afterwards. High upkeep with below average results.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, October 25, 2023
Hi there,
It must be hard on your part to cook with the range. Let us help you effectively use and clean the unit.
Here are links to help you clean the oven and the cooktop. Please watch the full video, read each section, follow the steps, and click the hyperlinks for further assistance.
How to clean your Samsung oven.
https://www.samsung.com/us/support/answer/ANS00049011/
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Also, here is a link to help you with the cooktop temperature. Please read each section, follow the steps that best describe your cooktop experience, and click the hyperlinks for further help.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146447560 to help our team pull up your information.
Have a great day.
^Aloe
It must be hard on your part to cook with the range. Let us help you effectively use and clean the unit.
Here are links to help you clean the oven and the cooktop. Please watch the full video, read each section, follow the steps, and click the hyperlinks for further assistance.
How to clean your Samsung oven.
https://www.samsung.com/us/support/answer/ANS00049011/
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Also, here is a link to help you with the cooktop temperature. Please read each section, follow the steps that best describe your cooktop experience, and click the hyperlinks for further help.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146447560 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
1
POOR PROCCESS OF REGISTERING
on June 2, 2024
Posted by: IMPOSSIBLE TO FIND HELP
PRODUCT IS FINE BUYING ONLINE AND TRYING TO REGISTER IT FOR WARRENTY IS A HORROR.
BY THE WAY THE TWO YEAR PLUS IS REALLY ONLY ONE YEAR.
Response from Samsung USBy Samsung Care, June 3, 2024
Hello,
We're glad the product is fine.
Should you need support registering the unit for warranty, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
We're glad the product is fine.
Should you need support registering the unit for warranty, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
This Oven Is Awesome - Especially The Air Fryer
on July 24, 2025
Posted by: Danny
from Long Beach, CA
[This review was collected as part of a promotion.] I love this oven, especially the Air Fryer component. I'm still in the learning phase because the instructions that came with the oven don't go into detail as explicitly as I would like. But, I cooked a whole chicken in the Air Fryer yesterday and it came out a beautiful golden brown, the skin was real crispy and the meat was so tender and juicy. I don't know why I've waited so long to get onboard with the Air Frying Generation!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Performance and Beautiful Design
on July 26, 2025
Posted by: JERA
from Bridgeport, connecticut
[This review was collected as part of a promotion.] Absolutely love this range! It looks beautiful in my kitchen and adds a modern touch. Heats up quickly, cooks evenly, and the smart features make everything easier and more convenient. Super easy to clean too. Very happy with this purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything we needed and then some
on May 16, 2021
Posted by: Saeyah1
from PALMYRA
Gender:Female
[This review was collected as part of a promotion.] After having our new range for 1 week, we are in love. The keypad makes seeing the temperature and timers so easy and pain free. It definitely beats having to press and up/down button only to over shoot the target. The bread proof function has provided an even temperature without a draft for our home fresh breads. And the rapid boil had blown my teens minds!!
Written by a customer while visiting The Insiders