Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.5
(1,205 Reviews)
Rating breakdown 1,205 reviews
5 Stars
910
4 Stars
172
3 Stars
46
2 Stars
29
1 Star
48
91%of customers recommend this product.
(
783 out of
864)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
2
Good looking but dumb
on December 30, 2025
Posted by: Billa
from Port Orange, Florida
I have had this range for nearly a year and I don’t like most of what it has to offer. Like another reviewer, I have had issues with burners set to low deciding to overheat and burn whatever I was cooking. You need to constantly be there watching, which no one has any time to do. This obvious design issue is a safety hazard. I am on the verge of replacing this oven. I have 4 Samsung Bespoke appliances. I love the fridge and dishwasher. The stove and microwave/fan are useless.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, January 5, 2026
Hello Billa,
We understand that the cooktop's heating performance can be concerning. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151750108 to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand that the cooktop's heating performance can be concerning. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151750108 to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t Buy
on January 2, 2026
Posted by: Regret
from Texas
[This review was collected as part of a promotion.] Don’t buy! Had it less than a week before the display went out! The stove top is cheaply made! Horrible
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, January 5, 2026
Greetings,
We are committed to enhancing the performance of your range's display. Let's get this taken care of.
We suggest referring to the resources listed below to address your range's display. Please click the hyperlinks for tips.
Samsung range or wall oven panel is blank, blinking, or incorrect:
https://www.samsung.com/us/support/troubleshoot/TSG10007329/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151754267 so our team can pull up your information when you message us.
Have a great day.
-John
We are committed to enhancing the performance of your range's display. Let's get this taken care of.
We suggest referring to the resources listed below to address your range's display. Please click the hyperlinks for tips.
Samsung range or wall oven panel is blank, blinking, or incorrect:
https://www.samsung.com/us/support/troubleshoot/TSG10007329/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151754267 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on January 9, 2026
Posted by: Rayniski
from Lafayette, IN
Efficient, helpful, and flexible range, with dependability second to none. Features are full to help me give so much more than just cooking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!
on January 9, 2026
Posted by: Samsung2025
from Fernley Nevada
[This review was collected as part of a promotion.] Our range works great and the technology is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 9, 2026
Posted by: Ronsterbites
from PA
[This review was collected as part of a promotion.] Great wi-fi features for Samsung stove,
Easy to install
Easy to install
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sometimes second is better than first
on February 26, 2026
Posted by: Beav
[This review was collected as part of a promotion.] We bought this model to replace an older Samsung that was similar but had a warming drawer. The first model we received we had to immediately send back because it made a buzzing sound behind the controls. This happened shortly after using it and then early the next day. The replacement unit has not had any issues.
I tried to adjust the settings of the range from the mobile app but it is pretty limited. The one item I wanted to see on the app is the ability to change the volume of the notifications on the range. That is not possible.
Response from Samsung USBy Samsung Care, February 27, 2026
Hello Beav,
We understand how disappointing it was to receive a unit that made an unexpected buzzing sound right away, and how frustrating it can be when the mobile app doesn’t offer the control you want — like adjusting the notification volume. We’re glad to hear the replacement unit hasn’t had the same issue.
For information on normal cooktop/range sounds and what noises are expected versus unusual, please review the guide below:
Samsung cooktop and range: common sounds and operational noises
https://www.samsung.com/us/support/troubleshoot/TSG10007324/
If you have specific questions about app settings, notification controls, or anything else within your range, please contact us directly so we can assist you further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152180349), so our team can pull up your information.
Thank you!
^Joshua
We understand how disappointing it was to receive a unit that made an unexpected buzzing sound right away, and how frustrating it can be when the mobile app doesn’t offer the control you want — like adjusting the notification volume. We’re glad to hear the replacement unit hasn’t had the same issue.
For information on normal cooktop/range sounds and what noises are expected versus unusual, please review the guide below:
Samsung cooktop and range: common sounds and operational noises
https://www.samsung.com/us/support/troubleshoot/TSG10007324/
If you have specific questions about app settings, notification controls, or anything else within your range, please contact us directly so we can assist you further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152180349), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
2
Would keep looking
on March 1, 2026
Posted by: Tiffany
Aesthetically speaking, I love this range and it fits perfectly into my kitchen. However it wasn’t long into owning it we found the downfall with the touch pad for the oven. The buttons rarely work when needed and we end up having to triple clean the entire face in order to *perhaps* have the buttons work. It’s frustrating and I would go out of my way to not recommend this oven purely due to this major flaw. The front double burner works to extremes along the lines of heating and is more problematic than helpful with temperature inconsistencies.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 5, 2026
Posted by: Joontoo
[This review was collected as part of a promotion.] The 2 tone black/silver helps to match 2 different colors in my kitchen
Written by a customer while visiting Samsung US