Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,011 Reviews)
Rating breakdown 1,011 reviews
5 Stars
772
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
675 out of
732)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Beautiful looking and great features
on August 23, 2021
Posted by: Nycinpolk
from Winter haven
Gender:Male
[This review was collected as part of a promotion.] The Samsung oven is going into our new house, we got to play with it a little to check out the features, our last oven was amazing it was one that had the buttons on the front. Having the buttons and knobs in the back was missing. Believe it or not, my favorite feature is the warning area. Great for sauce and things like that while making pasta. The oven is a good size and we can’t wait to use the air fryer feature. We used the Dehydrator and made beef jerky, was much easier than we thought it would be it also saves you a ton of money. The Air Fryer is the star of the show for my family. We go to the gym and being able to make things like wings and other foods that usually use oil helps us and allows us to be eating a little healthier. The Smart app is nice since we have been adding so many amazing Smart app compatible things to our house, it allows us to control everything from our refrigerator to our oven and smart vacuum all with a push of a button or command to Alexa. This is an overall great oven that has a ton of features, great oven size, and looks amazing!
Response from The InsidersBy Pat, Samsung Care, August 31, 2021
Thank you so much, for letting us know what you think of the refrigerator. Samsung values the opinions of all our customers. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
Beautiful stove, but needs some tweaks
on August 25, 2021
Posted by: Anonymous
from Alex
Gender:Female
[This review was collected as part of a promotion.] First of all… the stove is BEAUTIFUL! have the stainless model but it still looks great with my black appliances in my kitchen. (Black wasn’t an available option in the stove I wanted).
The delivery crew failed to send me a cord/plug to hookup my stove, but my previous model was an older Samsung as well so we just used the cord from it.
Install was super easy. I have the electric version and it came with an air fryer basket accessory for the oven and a griddle for the stove top use.
This range is being marketed as the very first griddle/electric smooth top stove combo.
I wanted this specific model because I have always wanted a griddle, but I also love the ease of cleaning a smooth cook top. Most griddle tops come on gas stoves and my house isn’t set up for gas.
The delivery crew failed to send me a cord/plug to hookup my stove, but my previous model was an older Samsung as well so we just used the cord from it.
Install was super easy. I have the electric version and it came with an air fryer basket accessory for the oven and a griddle for the stove top use.
This range is being marketed as the very first griddle/electric smooth top stove combo.
I wanted this specific model because I have always wanted a griddle, but I also love the ease of cleaning a smooth cook top. Most griddle tops come on gas stoves and my house isn’t set up for gas.
Upo first impression, the stove is beautiful. Accessories are great.
First thing I attempted was making Philly cheesesteak sandwiches on the griddle. It’s the first thing I wanted to test out. The griddle is designed to work utilizing the two left side burners (left front and left rear). There’s a setting on the knobs where you turn to utilize both burners with the griddle or the burners can each be utilized separately.
First thing I attempted was making Philly cheesesteak sandwiches on the griddle. It’s the first thing I wanted to test out. The griddle is designed to work utilizing the two left side burners (left front and left rear). There’s a setting on the knobs where you turn to utilize both burners with the griddle or the burners can each be utilized separately.
Some things I noted:
* The heat didn’t seem to distribute evenly within the griddle top. Both burners were set to the same setting using the proper two burner/griddle knob, but one burner got much hotter than the other. The was definitely not distributing evenly from one burner to the other. I expected some variance in the empty space between the two burners, but not that much of a difference in the burners themselves.
* The griddle slides easily on the smooth surface and I feel that maybe a better griddle design could utilize silicone pads on the outer corners (not on the burners) to provide a little bit of grip to keep the griddle from just sliding everywhere.
* The griddle space is a little small and i was making a mess with my food falling off the sides. I ended up having to transfer the food over to a skillet and use an alternate burner.
* The oven works great! But maybe it’s just me, but I had no idea what the different settings are and when to use them and the user manual didn’t have any information. There are two baking options, one with a little fan image beside it. At first I thought that was air fry, but there is an option to choose air fry, so I’m not 100% certain the difference or the usage for that setting.
* The griddle slides easily on the smooth surface and I feel that maybe a better griddle design could utilize silicone pads on the outer corners (not on the burners) to provide a little bit of grip to keep the griddle from just sliding everywhere.
* The griddle space is a little small and i was making a mess with my food falling off the sides. I ended up having to transfer the food over to a skillet and use an alternate burner.
* The oven works great! But maybe it’s just me, but I had no idea what the different settings are and when to use them and the user manual didn’t have any information. There are two baking options, one with a little fan image beside it. At first I thought that was air fry, but there is an option to choose air fry, so I’m not 100% certain the difference or the usage for that setting.
All in all I do love the stove!
Response from The InsidersBy Pat, Samsung Care, September 7, 2021
The food looks delicious! Thank you for your feedback. The two features you are looking at are the Convection Bake and the Convection Roast. To put it simply. Convection Bake is best used for cooking multiple items (like cookies), while Convection Roast is best used to cook larger items. The only difference for using the Convection Bake, opposed to using the regular bake. It would be the fan disturbing the heat. The Convection feature continuously circulates air through the oven. Regular bake doesn't use the fan. So the heat will come from the top and bottom heating elements. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
Nice range with great features
on August 25, 2021
Posted by: DaraB
from Canton
Gender:Female
[This review was collected as part of a promotion.] I thoroughly enjoy this Smart Range from Samsung. The features list is very long and I have used every feature available within the first month. The cooking on the stovetop is great. My one complaint is that the surface is nearly impossible to keep clean. If you happen to have one spill and it gets cooked on, it appears to "burn in" to the glasstop, which is also nearly impossible to keep streak-free. I like the ability to remotely turn on and off the oven particularly for pre-heating. I like the air fryer and convection options. Actually very easy to clean too. I would recommend this to all my friends. Just be weary of the glass-top cooking surface on the electric models
Response from The InsidersBy Pat, Samsung Care, September 7, 2021
I'm happy you are enjoying cooking on the range! ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
A welcome upgrade
on August 25, 2021
Posted by: Abbub88
from Kalamazoo
Gender:Male
[This review was collected as part of a promotion.] I am absolutely in love with our new Samsung electric range and oven with the air fryer! The ceramic cooktop and self cleaning features of the oven make keeping it clean super easy and the stainless steel finish adds a nice clean, modern look to the kitchen.
The external dimensions of the unit are the same as our old one so we were able to just slide the new one in place without modifying the cabinets and yet we still gained more capacity in the oven which will be put to good use cooking a bigger turkey for the holidays this year.
I have been using the air fryer feature every chance I get because it's faster and easier than heating up the oven during these hot summer months and it's healthier than using the deep fryer. The air fryer feature also is an excellent way to reheat leftovers without them getting soggy like they do in the microwave.
The ability to control the oven with the Samsung SmartThings app is a lifesaver when trying to get dinner ready in a hurry because I can start the oven preheating when I leave the store so it's ready to throw a pizza in as soon as I walk in the door.
The cooktop heats up much faster than our old stove with the coil type burners but it does take a bit longer to cool off as well so you have to be mindful about placing things on the cooktop after cooking. I am definitely enjoying that I no longer have to worry about food getting spilled under the burners and making a stinky, smokey headache if you didn't get it all cleaned up right away.
The griddle for the cooktop is perfect for pancakes and I love how easy it is to use since I just have to set it on the cooktop like I would a pan but I get so much more space so I can do multiple pancakes at once.
Response from The InsidersBy Pat, Samsung Care, September 3, 2021
Thank you for your review! ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Great Range!
on August 26, 2021
Posted by: Foxdie84
from Madisonville
Gender:Male
[This review was collected as part of a promotion.] I have finally found my match. The Smart Freestanding Electric Range with No-Preheat Air Fry and Convection has made me the expert cook in my family. This appliance has made my dreams come true [ no exaggeration. ] I have always wanted to have an oven that has all the mechanisms of all my cooking needs in one. I can cook multiple things without having to run back and forth to different appliances to check on my food. I can finally do it all in one. The features are amazing. I dont have to wait for the oven to preheat when I want to air fry. And on that subject this oven is so big I can airfry multiple items. The timer is super sweet to hear. The burners have different types of sizes to choose which best fits your pots . The heating feature is perfect from slow cooking to rapid boil. I like the wifi feature to let me know which burner is on or off . I can also check the oven and turn it on or off from a different location. The center warming burner is exceptional for keeping things at the right temperature before serving. Samsung has done it again with their smart products and never disappoints. I love my oven and so does my entire family.
Response from The InsidersBy Pat, Samsung Care, September 3, 2021
Always happy to hear what our customers think. Thank you for your review!^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Better than expected
on August 26, 2021
Posted by: brend51
from Kalamazoo
Gender:Female
[This review was collected as part of a promotion.] We absolutely love our new range. There are so many options. The griddle is great! We have 3 granddaughters and they love pancakes and eggs. I love the wireless feature of being able to start your oven before you get home. Or turning it off. The range top is great. You have the normal four spaces for cooking but then you also have a space for warming. One of the four cooking spaces has a great feature. There are three different sized rings, small medium and large. You really get the full cooking area of your skillets. The oven itself is quite large inside and I am able to cook/bake things at the same time. The air fryer is so easy to use and the range came with a basket for it. When I’ve had family over they have commented on how cool it is that the oven light comes on when you open the door. Which is another feature that I like about this range.
Response from The InsidersBy Pat, Samsung Care, August 27, 2021
I'm glad you are enjoying the features! Thank you for the review. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
fantastic range
on August 26, 2021
Posted by: Pammy1956
from Altoona
Gender:Female
[This review was collected as part of a promotion.] i received my new samsung range at a discount price .i love it this range has everything you could ever need.the oven is spacious a lot bigger than l expected my older range was smaller and l could not cook as many things in it at one time,but now l can cook multiple dishes at a time .l love this it is saving me a great deal of time preparing meals.it cooks wonderfull ,evenly all aspects of the meal your preparing ,it took me a few times as heating varies with different ranges,but l am well pleased with it.this range has so many features some that l havent tried yet but plan to..i love the stainless steel surrounding the range it is so easy to clean! the cooktop is easy to wipe down after finished cooking.., l love how evenly everything cooks .,l had to get used to the settings and figure out what cooks best for me ,and once l did well l love how evenly it cooks and how well my meals turn out!.the only problem l had was setting up for the wifi that will lturn the oven on no matter where l am but this is not a great problem..l would highly recommened this range for anyone it is one of the best l ever owned .
Response from The InsidersBy Pat, Samsung Care, August 27, 2021
Happy you are enjoying your new range! Thank you for your feedback. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
Great Range with great features.
on September 1, 2021
Posted by: Luis
from Miramar, Fl
great range with a lot of great features. the air fry is great, it does smoke a lot when making wings but they come out great. the rapid boil is another great feature but its not very rapid.
i would have given it a five if it were not for the fact that it will not connect to the network. i use smart things and have all my samsung devices connected and managed from there but this range will not connect. have reset my router made sure it has 2.4, the range has been power on and off many times. no joy. i have given up on it. so if you have to have it on the network this may not work for you.
i would have given it a five if it were not for the fact that it will not connect to the network. i use smart things and have all my samsung devices connected and managed from there but this range will not connect. have reset my router made sure it has 2.4, the range has been power on and off many times. no joy. i have given up on it. so if you have to have it on the network this may not work for you.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy Pat, Samsung Care, September 2, 2021
Happy you are liking some aspects of the range. If you are trying to connect to your network with your range. I would recommend contacting our Smart Things department by calling (866)8132-404. Thank you for your review. ^Pat
Written by a customer while visiting Samsung US
