Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.5
(1,205 Reviews)
Rating breakdown 1,205 reviews
5 Stars
910
4 Stars
172
3 Stars
46
2 Stars
29
1 Star
48
91%of customers recommend this product.
(
783 out of
864)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
1
Samsung is great, this stove isn't great.
on July 15, 2024
Posted by: Uh Clem
[This review was collected as part of a promotion.] Purchased in January 2024, in April a burner in the range stopped working. Repairmen have been out to repair the burner twice. Still not fixed. We are getting a full refund. Samsung is great, this stove isn't great.
No, I would not recommend this to a friend.
Response from Samsung USBy Rainly, Samsung Care, July 16, 2024
Greetings,
We appreciate you sharing your experience with your Samsung range, and we are pleased to know that you will be receiving a refund.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Thank you for choosing Samsung and have a great day!
^Rainly
We appreciate you sharing your experience with your Samsung range, and we are pleased to know that you will be receiving a refund.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Thank you for choosing Samsung and have a great day!
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best
on July 18, 2024
Posted by: mike
from New Jersey
[This review was collected as part of a promotion.] I purchased this item in March on line without first seeing it in person. The underneath storage drawer is very shall and the range doesn’t seem to be very well made. the stove top seems loosely secured and appears to move and snap back into place when light pressure is applied to it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Ernest, SEA Care, July 18, 2024
Hi Mike,
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
5 stars
on July 23, 2024
Posted by: my stove
from Lancaster California
[This review was collected as part of a promotion.] Elegant design heats up real fast and easy to clean up messes I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible experience for first oven I ever purchase
on July 23, 2024
Posted by: Disappointed
from Indianapolis, IN
[This review was collected as part of a promotion.] If I could have done 0 stars, I would have. Right after the warranty period ended, the oven would not keep up to temp. I replaced a part myself whcih did not solve anything, so I had a repairman come, he replaced something. Worked again for about a month, then stopped keeping up again. Had same repairman come again, he replaced another part. Now all heating elements replaced and still it would not work properly. Finally just replaced it. Repairman told.me Samsung was the worst for appliances! I believe him. He said my fridge would go out next.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Ernest, SEA Care, July 26, 2024
Hi there,
Thank you for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day,
-Ernest-
Thank you for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Big loads of clothes
on July 23, 2024
Posted by: Betty
from Florida
[This review was collected as part of a promotion.] I bought this one a while ago and I love it. It washes any kind of clothes and comforters.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great condition
on July 23, 2024
Posted by: Genuine
[This review was collected as part of a promotion.] Bought couple months ago, so far great stove. Do the work right.
Response from Samsung USBy Ernest, SEA Care, July 26, 2024
Hi there,
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Electric Stove
on July 26, 2024
Posted by: Rick4Sale
from Margate, Florida
[This review was collected as part of a promotion.] I bought the electric range about 5 months ago and i am happy with it. My only complain is cleaning spills on the glass cook top, cannot get anything off, warm soap and water on a scour does not work. It always leaves a mark. The oven is excellent. I have not tried the air fryer so i have no review. Overall i gave it a 4 star because of the things mentioned above.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love it!
on July 26, 2024
Posted by: TamzTea
I love this oven range! I have been using it for a year, and just realized that I have not even touched the convection feature. It is sleek, powerful, and has many great features. I can only give it 4 stars because the broil function does not broil evenly. I perhaps should learn how to use the convection feature; it may solve my problems with broil.
Written by a customer while visiting Samsung US