Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Average customer rating
4.6
(1,011 Reviews)
Rating breakdown 1,011 reviews
5 Stars
772
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
675 out of
732)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Customer Rating
5
Definitely an Amazing Range
on October 10, 2024
Posted by: Hectorres
[This review was collected as part of a promotion.] This range is a good addition to my kitchen. A clean, modern look that fits in my kitchen. My wife and I just did some work in our kitchen and the range fit perfectly and we needed an upgrade. The stainless steel finish makes it look sharp and high-end.
So many features to use, like bake, broil, convection and so much more. Plus, it’s energy-efficient, which helps with utility bills. The smart controls are a great touch, allowing you to manage everything from your phone, which is convenient when you’re multitasking or just want things ready when you get home. I have not tried this feature yet, but I will.
The display is clear, and navigating through the functions doesn’t require much learning. It’s also built to last with durable materials, so it feels like a good investment for the long haul. The self-cleaning feature is a time-saver, too.
Overall, this is a reliable and efficient range that gets the job done. It’s practical, looks good, and makes cooking easier.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Technology is wonderful
on October 10, 2024
Posted by: Sargant
from San Tan Valley
[This review was collected as part of a promotion.] This range delivers in every aspect and has some pretty amazing features. The fast boil is everything I've ever wanted. Boil time had always been a pet peeve of mine but this cooktop brings a pot of water to a rolling boil in roughly three minutes!
The remote feature is extremely handy. We were at the gym and had a large family size frozen dinner we were going to make for dinner. We were able to preheat the oven grill the gym and have it be at temperature when we walked in the door. The design is modern and fits nicely with the look of our kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So far so good!
on October 10, 2024
Posted by: derkwad
from Taylorsville
[This review was collected as part of a promotion.] I'm really happy with our new smart stove. I have to admit that I was worried about it having buttons on the front at first because I have small children in the house, but the pinch and press knob function is a great safety feature that prevents my son from turning on the stove eyes and getting burnt.
I also like the oven ventilation set up. My old stove got really hot in the corners when I was cooking with the oven, but Samsung Bespoke doesn't do that.
I feel like the design really fits in with our kitchen. It's simple and sleek. I am very pleased that it has air fry cook mode as well because we air fry a lot in our home. Since it has the bread proofing mode I don't have to worry about the temperature in my home when I'm making bread. I can sit it in my oven in a controlled environment to proof my bread.
I look forward to making many meals with it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
New Sleek Design
on October 14, 2024
Posted by: neha105
from Kansas City
[This review was collected as part of a promotion.] The smart Samsung electric range is here and I am very impressed. The most impressive to me is the food warmer and the built on air fryer. I could not even imagine the concept of having an air fryer built into the oven. This has helped me reduce one appliance from the countertop. The mess of added wires and the fear of tripping the circuit breaker. The built in app helps the family know when the appliance is power on or off. The dimensions are super accurate. The sleek design leaves very few sharp edges. The color scheme is the crucial look. The knobs are designed with safety in mind. They have a two step to squeeze the button and then twist to turn on the burner. This helps me to prevent accidentally push and twist. The built in select cleaning feature is more refined to clean the oven more thoroughly and quickly. Much better than the previous stove oven I owned.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great features!
on October 14, 2024
Posted by: lawmaria
from Sinking Spring
[This review was collected as part of a promotion.] The Samsung electric range that has an air fryer in it is amazing. I love it. It is exceptional kitchen appliance for me that has style and functionality. Its sleek and modern look complements any kitchen décor, and it fits well. The key features are the advanced smart features, this model allows you to control various settings remotely via a dedicated app. Whether you're at home or on the go, you can adjust temperatures, settings, or even start the appliance before you arrive home, making meal prep more convenient, which is crazy that a range can do this. The range is designed to be energy-efficient, saving you on utility costs. It is
User-Friendly with a clear and clean looking display that helps you navigate through its various modes. The control panel is easy to read and use, even for those who are not tech-savvy. So many multiple Cooking Modes to choose from like convection, baking, broiling, and more like the air fryer which is my favorite. Also has a self-cleaning feature, which takes the hassle out of cleaning up after use. Such an amazing appliance, I recommend this range.
User-Friendly with a clear and clean looking display that helps you navigate through its various modes. The control panel is easy to read and use, even for those who are not tech-savvy. So many multiple Cooking Modes to choose from like convection, baking, broiling, and more like the air fryer which is my favorite. Also has a self-cleaning feature, which takes the hassle out of cleaning up after use. Such an amazing appliance, I recommend this range.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So pleased!
on October 15, 2024
Posted by: gibiss
[This review was collected as part of a promotion.] I can honestly say I am beyond pleased with our new stove. I had some concerns at first with its design since it has the knobs on the front of the stove. I have a young child in the home and was afraid he would mess with it or turn it on but the pinch and twist knobs have done wonders and are so far, my favorite safety feature of the stove. Its very user friendly and has a multitude of settings for me to choose from when I'm cooking.
I like the overall aesthetic of the stove and it fits into our kitchen design pretty well too, which is a bonus! Its design is simple and a bit modern. It doesn't have the raised back piece most stoves have and instead the oven ventilation is to the back on top. It doesn't get hot spots on the corners while I cook and I really like have it being designed this way makes it flush with my counter top. It makes my life easier when cleaning.
It isn't induction, it's electric, but it has the hot surface sensor clearly displayed which helps my children know not to be near the stove while I'm cooking if the cook top is still hot. The very first time we cooked with it my children wanted to try it out. They accidentally made a mess while cooking and it was very easy to clean. Safety and convenience are a big deal for me in my busy life.
I was able to set the stove up on the Smart Things app. I can't star or preheat the stove unless I'm home obviously (that wouldnt be safe) but being able to set up the cook time, type, and temp from wherever I am be it out running errands or at work and calling home to have my teenage son simply press the button to start it so it's preheated before I get home has been wonderful!
The express burner for boiling works wonders. I had a lot of water boiling within 6 minutes and it would have taken double or triple the time on my old stove! It has been a great addition for our household and we have been beyond pleased with its performance!
I have a hard time making puchases. I over think all the details and worry I will suffer from buyers remorse but with this stove I can say I haven't regretted it one bit. I look forward to cooking many meals with it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
1
Poor quality
on October 23, 2024
Posted by: Burnt out
from Canton ohio
The burner stays on high all the time, fixed once and broke again
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, October 24, 2024
Hi there,
Thank you for sharing your experience with the Samsung NE63A6511SS range. Sticking a burner on high can be frustrating, especially after a previous repair.
To address this, you may want to refer to the "About surface cooking" section in your user manual, starting on page 22 and continuing through page 25. This section guides adjusting and troubleshooting the burner settings.
To help improve the issues with your washer, please follow the link and hyperlinks for further details and instructions.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Manual link: [NE63A6511SS User Manual]https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147624292) to help our team gather your information.
Have a great day.
^Charles
Thank you for sharing your experience with the Samsung NE63A6511SS range. Sticking a burner on high can be frustrating, especially after a previous repair.
To address this, you may want to refer to the "About surface cooking" section in your user manual, starting on page 22 and continuing through page 25. This section guides adjusting and troubleshooting the burner settings.
To help improve the issues with your washer, please follow the link and hyperlinks for further details and instructions.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Manual link: [NE63A6511SS User Manual]https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147624292) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good!
on October 28, 2024
Posted by: Suzejackson
from Eclectic, AL
[This review was collected as part of a promotion.] I've only been using for a couple weeks so I'm still getting to know it. So far, I like it a lot! Burner size is nice and oven cooks evenly. I like being able to get notifications and preheat from my phone.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US